Summary: The Receptionist will be the first point of contact and responsible for delivering a positive and welcoming atmosphere for our clients, visitors, and guests. This role will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
Administrative Duties:
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Serve as the liaison for the office, verify identifies and welcome clients, visitors, and guests.
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Determines the purpose of each person’s visit and directs or escorts him or her to the appropriate person and location.
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Ensures all conference rooms are ready for daily scheduled meetings.
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Answers, screens, and directs phone calls to staff; takes messages when required.
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Manage office mail systems. Receives mail, documents, packages, manage courier delivery vendors.
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Ensure the reception area is tidy and presentable, with all necessary stationery and material.
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Schedule and coordinate meetings, ensuring all logistics are handled seamlessly.
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Order lunches and arrange catering for meetings and events.
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Manage office supplies, ensuring adequate stock levels and efficient inventory management.
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Oversee printer stations and copiers, ensuring they are always in working order and tidy.
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When appropriate, send cards and flowers to employees, clients, carriers and vendors.
- Maintain Reception Desk Processes Handbook.
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Maintain BCH Welcome Boards.
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Performs administrative and clerical support tasks such as filing, photocopying, and faxing.
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Assist with building maintenance tasks as needed.
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Performs other duties as assigned.
Required Skills/Abilities:
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Excellent verbal and written communication skills.
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Due to the frequency of external contacts and regular exposure to customers and vendors, excellent interpersonal and customer service skills.
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Excellent organizational skills and attention to detail.
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Excellent time management skills with a proven ability to meet deadlines.
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Proficient with Microsoft Office Suite or related software.
Education and Experience:
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High school diploma or equivalent required
