Status: Full-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Tuesday - Friday 2 PM - 10 PM
Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.
Goal: Ensure a safe and client focused environment for guests to quickly end their homelessness.
Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
Encourage and discuss progress toward housing with shelter guest
Assist with shelter setup and maintenance
Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
Assist with receiving and verifying orders from vendors, completing tally sheets
Post and update signs and service calendars
Audio Equipment set up and monitoring
Assist in the organization of supplies and facilities needs
Conduct neighborhood patrols to minimize potential impact on the surrounding community
Reliable transportation required
A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
Detail-oriented and computer proficient in Microsoft Word and Excel required
Self-motivated, the ability to manage a high volume of emails, work independently and with a
group, dependability, responsibility
The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
Multi-task and work in a fast-paced environment
Navigate urgent matters while upholding a degree of flexibility
Work effectively with a diverse population
Rapid prioritization
Speak effectively before landlords and/or small groups
Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Adaptability: Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities
Compassion: Demonstrate empathy and understanding towards others, acknowledging their interconnectedness and inherent worth
Humility: Recognize one’s own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all
Build Trust: Excel in building and maintaining trust within teams and across organizational levels, consistently demonstrating integrity and honesty in communication, actions, and decision-making
Accountability: Take responsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization
Continuous Improvement: Commit to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization
Communication: Excel in communicating clearly and persuasively through verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization
Confidence: Exhibit courage in making bold decisions, taking action in the face of uncertainty, and embracing calculated risks on behalf of constituents
Critical Thinking: Possess the ability to critically analyze existing policies related to homelessness and constructively advocate for changes that address systemic injustices
Collaboration: Build and foster positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness
Drive Change: Understand and embodies that every action is an opportunity to be innovative and draw ideas from others. Implements valuable change to forward our mission and shares the “why’s” behind changes
