**Qualifications:** - Bachelor's degree in computer science, computer engineering, or a related technical field preferred. - Minimum of 2 years of experience in database administration and operations. - Strong knowledge of SQL and experience with Teamcenter NX and Siemens-related tools. - Understanding of Help Desk tools, trouble ticket tracking processes, and support agreements. - Proven ability to write excellent technical documentation. - Experience with automating workflows and data management processes.