JOB
The City of Monticello is currently accepting applications for part-time guest service associates to work nights, weekends, and holidays at the Monticello Community Center. Previous customer service experience is preferred but not required. Preference will be given to applicants with open open availability.
The Monticello Community Center provides great part-time benefits including a free single membership and discounted family memberships to the facility plus, premium pay ($1-$3 hr.) to employees who work 20+ hours per 2-week period. EXAMPLE OF DUTIES The listed examples may not include all duties performed by all positions in this class. Duties may vary somewhat.
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Provides quality customer service to guests visiting or using the services of the community center, including member and guest check-in.
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Sells community center memberships and registers users for a variety of programs.
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Handles customer concerns, injuries or other issues until a Manager or Facility Lead is available.
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Monitors the building by walking through to ensure appropriate facility use, customer payment for facility, etc.
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Cleans the front desk and concession area and adjacent hallway; performs less routine cleaning during down times.
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Stocks, prepares and sells concession items.
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Operates the cash registers for all financial transactions and balances the register at the end of the shift.
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Answers telephones, takes messages, provides information and assistance to callers.
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Prepares and cleans the birthday party room and provides general assistance to the renter.
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Assists with other rental spaces at MCC with direction from supervisors.
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May perform light typing, word processing and filing as assigned.
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Performs other duties as needed or assigned.
SUPPLEMENTAL INFORMATION
- Previous customer service experience preferred but not required.
