Job Summary:
The Client Request for Proposal (RFP) Manager will provide practice teams and attorneys with support across all areas of business development, including preparation of RFPs, pitches, business/relationship intelligence, presentations, experience database management, and company research. The position requires thorough knowledge of all Firm’s processes and procedures, information technology systems, research tools, and a broad-based understanding of the clients, matters, and associated practices.
The scope of responsibilities includes
· Prioritizing, managing and following through on multiple projects, and communicating effectively, courteously, and professionally with clients, attorneys, staff, and peers.
· Collaborating with Firm practice team leads involved in each opportunity and coordinating with other Firm personnel contributing to the proposal processes.
· Facilitate best practices and knowledge-sharing across the Marketing team.
· As a trusted advisor at different levels, this role will serve as a “subject matter expert” for the Firm’s RFP and pitch processes.
· The individual is expected to develop a deep understanding of the Firm and provide guidance, mentorship and development opportunities for Business Development Specialists and Coordinators.
This is more than a production role – this is an opportunity to grow your strategic thinking, writing, and project management skills while contributing to high-impact client proposals and marketing content. This role helps shape how we present the Firm’s capabilities to clients around the world. In-office attendance required.
Supervisory Responsibilities:
· None.
Duties/Responsibilities:
· Work closely with the Firm’s marketing and business development personnel to develop timely, high quality, and competitive proposals.
· Develop customized and responsive content for RFPs, pitches, and presentations, including practice area and attorney experience and case history, research, coordinating collateral, proofreading, and assembling materials.
· Manage timelines, confirm Firm RFPs meet submission requirements, and ensure complete and timely delivery from planning through submission.
· Supports the RFP, pitch, and proposal processes from planning through submission.
· Track RFP, pitch, and presentation activity, including follow-up activities with lawyers to determine the outcome and/or next steps.
· Maintain library of past and present pitches, RFPs, as well as standardized RFP responses and document templates.
· Monitor, collect, and disseminate (to RSHC Practice Teams) news items related to attorneys, clients/potential clients, and industries that appear in various news and industry publications.
· Understands and identifies the most applicable content, edits existing content, and drafts new content for proposals and pitches.
· Coordinates information and research requests with Firm’s research analyst, Accounting & Finance personnel, and other administrative personnel.
· Maintains RSHC Practice Teams content to create a central database.
· Advance the Firm’s RFP/pitch content development and management process by working closely with internal clients & colleagues and Firm professionals across various administrative departments, including Practice Teams, Finance, Billing, Information Services, Human Resources, Attorney Professional Development, and the Office of General Counsel, among others, to create, update and manage approved practice and industry descriptions, experience information, tailored content and other standard response language used for pitches and RFP responses.
· Serves as a steward of content consistency in style and tone, by collaborating with the key stakeholders to ensure standard and tailored content is maintained in experience management platform complies with Firm’s editorial guidelines.
· Monitors and maintains existing resources and knowledge management platforms, including RFP and pitch notification information and standard/tailored content in experience management platform; and RFP process documents and project folders in document management platform, to ensure internal clients and colleagues are complying with established process conventions.
· Develops and promotes best practices for the Firm’s RFP/pitch process including proactively identifying issues and proposing solutions with colleagues in internal clients and Finance as well as the Outside Counsel Guidelines Administrator to track pertinent information related to preferred provider RFP responses and ensure timely information updates in experience management platform for panel appointments.
· Acquires a technical understanding of the products and technology used by companies soliciting RFPs, and develop a win-loss tracking and reporting system together with a process for feedback to leverage experience from submitted proposals.
· Develops and hosts workshops for internal clients & colleagues and proposal contributors by creating a forum to share RFP/pitch best practices and tools updates, collect feedback and generate new ideas.
· Lead or assist with special projects or initiatives, as assigned.
Required Skills/Abilities:
· Experience creating and preparing pitches, presentations, and RFP responses.
· Demonstrated business research skills.
· Excellent writing and proofreading skills.
· Ability to prepare focused and specialized written materials.
· Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional environment.
· Strong organizational, team building, and communication skills.
· Proficient in the use of Word, Excel, PowerPoint; experience with CRM or proposal tools and database applications a plus.
· Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment.
· Must have superior attention to detail and an ability to multi-task in a fast-paced, deadline-driven environment.
· High degree of motivation, with driving sense of responsibility, accountability, and responsiveness.
· Flexible and willing to work hours needed to fulfill the responsibilities of the position.
· Strategic thinker that focuses on short and long-term goals for the department.
· Ability to coach attorneys regarding best practices business development.
Education and Experience:
· Bachelor’s degree from an accredited four-year college or university.
· Law firm or professional services experience preferred.
· Project management certification and/or other relevant business-related certifications desired.
- Five or more years of proposal development experience in a law firm or other professional services organization with a strong track record at the manager level preferred
- Ability to submit the following portfolio items for consideration: Redacted writing samples demonstrating the ability to develop request for proposals, request for information, business plans and pitches.
- The ability to produce a high-level of quantitative and qualitative work in a fast-paced legal environment.
- Personal/Professional References Required.
Physical Requirements:
· Prolonged periods of sitting at a desk and working on a computer.
· Must be able to lift up to 15 pounds at times.
Pay: $110,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have Legal industry experience?
Work Location: In person
