Liberty Athletic Club is in search of an enthusiastic team member to join the Front Desk!
The primary goal of this position is to ensure members and guests have a pleasant experience. The front desk accommodates the member's/guests requests within the guidelines of Liberty.
Responsibilities and Job Duties:
- Communicates club-wide information as it pertains to change of seasons, programs, objectives, procedures, etc. in order for the department to achieve success.
- Achieves customer service objectives by fielding and handling questions and concerns as they pertain to all areas of the club.
- Communicate new policies and procedures regarding program enrollment and scheduling in order to maximize club efficiency and improve customer experiences.
- Maximizes enrollment in club programs, events, birthday parties, classes, training, etc., by promoting the club and assisting with the scheduling process.
- Offers additional support to new programs and mediums in order to reduce miscommunication, increase efficiency, and strengthen the program.
- Communicates and works well with other department managers to ensure the success of the business.
- Oversees the cleanliness of the working environment.
- Ambassador in the community for Liberty Athletic Club.
Available Shifts:
- Thursday 5am-10am
- Friday 1.30pm-5.30pm
- Saturday 11am-3.30pm
- Sunday 4.30pm-9.30pm
Skills/Qualifications: Customer service, communication, desk experience, training, decision making, conflict resolution, and consistent follow-through.
*Employees receive a complimentary membership to the club and a 25% discount on services in the Spa, Café, and Personal Training.
**This is not a seasonal position. Looking for long-term candidates.**
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
Application Question(s):
- Are you able to work at least 2 of the following shifts, Thursday 5am-10am, Friday 1.30pm-5.30pm, Saturday 11am-3.30pm, Sunday 4.30pm-9.30pm
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
