Are you a dynamic leader with a passion for excellence in property management? Join Management Services Corporation (MSC), one of The Caton Companies, where your skills and experience will make a real impact! As our Maintenance Supervisor, you'll lead a dedicated team to ensure top-notch maintenance and resident satisfaction in a rewarding environment. We pride ourselves on fostering a dynamic and supportive work environment.
We are looking for an experienced and driven Maintenance Supervisor to lead our maintenance team at Longview Oaks Apartments, a conventional apartment community in Harrisonburg, Virginia. The successful candidate will be responsible for ensuring exceptional resident satisfaction, optimizing service processes, and driving team performance.
Key Responsibilities:
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Oversee daily maintenance operations to ensure resident satisfaction and operational efficiency.
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Lead, mentor, and develop a team of service professionals to achieve performance goals.
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Manage service schedules, workflow, and resource allocation effectively.
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Implement and monitor service policies, procedures, and best practices.
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Handle resident inquiries, complaints, and escalations promptly and professionally.
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Monitor and analyze service performance metrics to identify areas for improvement.
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Ensure compliance with company policies, industry regulations, and safety standards.
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Maintain accurate records of service activities, budgets, and reports.
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Drive continuous improvement initiatives to enhance service quality and efficiency.
Qualifications
- Excellent communication skills
- Professional, courteous and positive personality
- Knowledge of apartment facilities management normally acquired by supervisory experience in facilities and or property management including one year on-site facilities management experience.
- EPA Certification for CFC’s
- Management & Supervisory duties
- Plumbing and electrical experience
Required Education and Experience
- High School diploma plus 3 years of apartment maintenance experience
- EPA Certification for CFC’s
Preferred Education and Experience
- Supervisory Experience.
- CPO Certification a plus
The Benefits
- Competitive Compensation Package, including quarterly bonuses based on property performance
- Comprehensive Health, Vision and Dental Insurance
- FSA Program
- 401K Program with 4% company match
- 8 Paid Holidays plus personal floating holiday
- 120 hours of accrued Paid time Off (PTO) the first year
And more…
Employment is conditional on satisfactorily completing all pre-employment requirements including background and drug screen. Starting salary depends upon prior work skills and experience.
Equal Opportunity Employer
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