Overview
30% Commission only
Join our dynamic logistics team as a Freight Broker and become the vital link connecting shippers with reliable carriers to ensure seamless transportation of goods across various markets. This energetic role offers the opportunity to leverage your expertise in supply chain management, transportation logistics, and client relationship management to drive business growth and operational excellence. As a Freight Broker, you will be at the forefront of coordinating freight solutions, negotiating contracts, and fostering long-term partnerships within a fast-paced, ever-evolving industry. Your proactive approach and passion for logistics will help us deliver exceptional service while expanding our footprint in the freight forwarding and transportation management sectors.
Responsibilities
- Develop and maintain strong relationships with clients, carriers, and vendors to facilitate efficient freight movement and customer satisfaction.
- Coordinate and manage transportation planning for diverse freight types including air freight, ocean (NVOCC), and ground shipping logistics.
- Utilize Transportation Management Systems (TMS) and Customer Relationship Management (CRM) software to track shipments, manage data entry, and optimize routing strategies.
- Negotiate rates, contracts, and service terms with carriers to secure competitive pricing while ensuring compliance with international trade regulations such as FDA regulations when applicable.
- Generate leads through proactive sales efforts, inside sales activities, and client communication to expand the customer base.
- Oversee freight brokerage operations by managing quotes, pricing strategies, and trade compliance documentation.
- Collaborate with sales management to develop customized logistics solutions that meet client needs while adhering to safety standards and shipping logistics best practices.
- Ensure accurate documentation for all shipments including contracts, shipping logs, and compliance records related to customs or FDA regulations.
- Provide exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining ongoing client relationships through effective account management.
Qualifications
- Proven experience in freight brokerage, logistics sales, or transportation management within a logistics company or 3PL environment.
- Strong knowledge of supply chain management principles, transportation planning, and shipping logistics across multiple modes including air freight and ocean freight (NVOCC).
- Familiarity with Transportation Management Systems (TMS), CRM software, Microsoft Office Suite, and data entry processes.
- Excellent negotiation skills combined with a customer-focused approach to client relationship management.
- Understanding of international trade regulations such as FDA requirements and trade compliance standards.
- Demonstrated ability to generate leads, develop new business opportunities, and manage accounts effectively.
- Exceptional communication skills for client interaction, contract negotiations, and internal collaboration.
- Ability to work in a fast-paced environment while managing multiple priorities efficiently.
Join us as a Freight Broker where your expertise fuels our growth! We are committed to fostering an inclusive environment that supports your professional development while offering an engaging career in the thriving world of logistics.
Pay: $50,000.00 - $150,000.00 per year
Work Location: Hybrid remote in Hickory, NC 28601
