Job Purpose: Secure new volume accounts; grow positive relationships with existing accounts; assure positive recognition within the local community for the hotel such as wedding, sports team and corporate accounts.
Job Responsibilities
- Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan.
- Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
- Develop, implement and constantly modify sales action plans.
- Manage and maintain an accurate and up-to-date contact management system.
- Negotiate and close contracts that meet the hotel's business plan objectives. Desired arrival, departure and volume patterns must be met.
- Internally communicate client requirements, thereby insuring all information is accurate between client and hotel staff other words recap everything.
- Coordinate and participate to help capture other business in the area.
- Maintain good rapport with local civic groups and companies.
- Other duties as assigned such as daily update report.
Job Skills
- Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
- Ability to exercise excellent communication, presentation, organization, time management and listening skills.
- Ability to use analytic skills for measuring business potential and value to our hotel.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities. Education Associates Degree in Sales &Marketing, Business, or a related field.
Experience Minimum 2 years hotel sales experience or the equivalent amount of industry experience; OR, equivalent combination of education and work experience.
Essential Job Functions
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
- Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
- Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
- Coordinate various departments' participation in servicing accounts.
- Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
- Develop and conduct persuasive verbal sales presentations to prospective clients.
- Articulate and leverage the benefits of the hotel to close sales opportunities.
- Travel locally to conduct outside calls, promote the hotel and review competition.
- Perform other duties as requested by management
Position Requirements
- Associate's or Bachelor's degree in Hospitality or related industry preferred or other hotel experience.
- Proven track record in sales is a must and previous hospitality sales experience preferred.
- Brand specific experience, OnQ experience & prefer Primary Market sales group sales experience.
- Strong communication skills with people all around.
Work Environment and Context
- Work schedule varies and may include occasionally working on holidays and weekends.
- Required to sit for extended periods, lift up to 10 pound wedding/sports team bags for guests.
- Moderate travel between hotel and client's locations required.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
