Job Summary
We are seeking a proactive and detail-oriented Surgical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage all aspects of surgical scheduling, ensuring seamless communication between patients, surgeons, and clinical staff. Your expertise will help optimize operating room utilization, improve patient experience, and uphold the highest standards of clinical confidentiality and documentation accuracy. If you thrive in a fast-paced environment and possess strong organizational skills, this opportunity is perfect for you to make a meaningful impact in patient care.
Duties
- Schedule surgical procedures efficiently by coordinating with surgeons, anesthesiologists, nursing staff, and patients using advanced EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth.
- Verify patient insurance coverage, including Medicare and other health plans, ensuring all necessary authorizations are obtained prior to surgery.
- Review medical records and documentation for completeness and accuracy, including clinical notes, care plans, CPT (Current Procedural Terminology) codes, ICD-9/ICD-10 codes, and medical billing information.
- Communicate clearly with patients via phone or in person to confirm appointments, provide preoperative instructions, and answer scheduling inquiries while maintaining excellent customer service.
- Maintain meticulous records of all scheduled procedures, cancellations, reschedules, and related documentation in compliance with HIPAA (Health Insurance Portability and Accountability Act) policies.
- Collaborate with clinical teams to ensure all necessary supplies and equipment are prepared for upcoming surgeries.
- Assist with administrative tasks such as filing medical records, managing office correspondence, and supporting front desk operations.
Requirements
- Proven experience in medical scheduling within a clinical or hospital setting; clinic experience preferred.
- Strong knowledge of EMR/EHR systems such as Epic, Meditech, eClinicalWorks or Athenahealth; proficiency in Microsoft Office suite is essential.
- Familiarity with medical coding including CPT codes and ICD-10/ICD-9 coding standards for accurate documentation review.
- Understanding of health insurance processes including Medicare policies and health information management practices.
- Excellent phone etiquette and communication skills; bilingual abilities are a plus to serve diverse patient populations.
- Demonstrated clerical experience with typing (including 10-key), filing, and medical records management.
- Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment.
Join our team as a Surgical Scheduler where your dedication ensures smooth surgical operations while delivering exceptional patient service! We value your expertise in medical administrative support and look forward to welcoming motivated professionals committed to excellence in healthcare coordination.
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
