Job Description Summary
The Team Lead will lead the efforts of the clinical side of the practice. Responsible for supporting the daily operations of the practice to ensure a smooth, office workflow and will also have responsibility for assisting with clinical/back-office tasks.
The Team Lead will support the facility’s goals as it relates to effective scheduling of staff to manage patient flow, along with ensuring that all associates are providing a superior patient experience and building a team culture of trust and respect. They have responsibility in communicating, training and providing regular feedback to all assigned staff regarding production and professionalism as it relates to the appropriate and efficient care of the patient. They will work in collaboration with the Practice Supervisor to manage other tasks, as assigned, to ensure the practice is running at highest level of efficiency and effectiveness.
How will you make an impact & Requirements
Assists in ensuring appropriate staffing levels by handling call outs, need for re-scheduling, PTO/time off requests, etc.
Completes regular follow-ups on practice performance items such as buckets, TOS, provider scheduling management, Care Gaps.
