Forward Management, Inc., an apartment management company, has a great opportunity for a full-time Property Manager to join our team managing properties in downtown Madison, WI. Qualified Property Managers must have outstanding customer service & sales ability and strong verbal & written communication skills. Additionally, candidates must be highly organized and possess strong computer skills. This is a full-time position that offers health and dental benefits, 401K and paid time off. We offer competitive pay and opportunity for advancement.
JOB REQUIREMENTS & RESPONSIBILITIES:
Performs leasing, marketing, customer service and administrative duties, to include:
* Proactively manage sales, outreach, prospecting and lead generation with a primary focus of converting leads into sales.
* Leases and markets vacant and upcoming apartments.
* Compiles and processes applications for approval.
* Explains lease and all appropriate addenda to new resident.
* Walks apartments and properties and reports all necessary improvements.
* Assists with resident relations.
* Shows apartments to prospective residents.
* Answers rental calls and handles email leads.
* Accepts rental payments.
* Acknowledges and greets all residents as well as prospective residents.
* Performs a needs analysis for prospective residents.
* Provides a professional, positive and engaging experience for prospects while touring the apartment homes and community.
* Takes resident complaints and identifies proper protocol to resolve issues; elevates issues to management, if necessary.
* Completes lease renewal proposals.
* Assists in the preparation of marketing material for outreach to include market surveys and possible resident activities.
* Regularly conducts, completes and updates marketing surveys
* Other duties as assigned.
ADMINISTRATIVE/OPERATIONAL:
*Process rent payments.
*Assist accounting with invoice coding.
* Process apartment applications and lease renewals.
* Complete guest cards and traffic information as needed.
* Keep availability report updated on daily basis.
* Enter and follow up on work order requests to appropriate maintenance personnel.
* Maintain effective internal controls over operational activities to ensure compliance with best practices and company guidelines.
* Work with maintenance department to ensure apartment turnovers, moves-in, move-outs, and work order requests are completed to company/community standards.
* Conduct walk through of available apartments prior to showing to ensure readiness for showing.
* Visit properties frequently to ensure it is properly maintained.
* Assist new residents with the move-in process.
QUALIFICATIONS:
* Previous property management, leasing and/or sales and customer service experience is preferred, but not required.
* Must have excellent written and verbal communications skills.
* Ability to quickly develop rapport with prospective residents.
* Must be a motivated self-starter with the ability to work well in a team setting.
* The ability to handle multiple tasks in a fast paced environment.
* Ability to quickly adapt and change priorities while professionally managing interruptions.
* Must be organized and able to meet assigned deadlines.
* Must pay strong attention to detail, accurately completing required paperwork.
* Proficiency in Microsoft Office products.
EDUCATION REQUIREMENT:
* A high school diploma or equivalent and professional knowledge of business discipline are required.
* College degree preferred, but not required.
WORK WEEK:
Full-time position Monday through Friday from 8AM to 5PM. Required to work between August 14th - August 17th.
BENEFITS:
Health/Dental/Vision Insurance
Paid Vacation
Paid Holidays
401k
Additional Compensation:
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Schedule:
Work Remotely
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Work Location: In person
