Swim and Tri is a specialty sporting goods store dedicated to outfitting competitive swim teams and triathletes. With locations in Knoxville, TN, and Mobile, AL, and Richmond, VA, we pride ourselves on serving swim teams across the country, particularly in the Southeast, from grassroots programs to top-ranked universities.
Summary
We are seeking a Retail and Event Sales Specialist to join our dynamic team at Swim and Tri in Knoxville, TN. In this role, you will play a vital part in delivering exceptional customer service and promoting our specialized products to enhance the performance of competitive and non-competitive swimmers through both our retail location as well as on-site event pop-up shops. This position is based in our Knoxville, TN location and is essential to our mission of supporting swimmers with high-quality products.
Responsibilities
- Provide outstanding customer service by assisting customers with product selection and inquiries.
- Utilize POS systems to process sales transactions efficiently.
- Maintain stock levels and ensure the sales floor is organized and visually appealing.
- Conduct product demonstrations to educate customers about features and benefits.
- Support upselling efforts by recommending complementary products to enhance customer purchases.
- Assist in training new staff members on store policies and procedures.
- Maintain detailed notes concerning client orders/questions
- Maintain records to ensure all clients are charged appropriately and accounts are balanced
- Communicate important client and information with teammates and management
- Understand and follow internal procedures, protocols, and customer service standards
Requirements
- Previous experience in retail sales or customer service is preferred.
- Strong communication skills with the ability to engage effectively with customers.
- Familiarity with POS systems for processing transactions.
- Ability to work as part of a team while also being self-motivated.
- Ability to work weekends as scheduled.
- Ability to lift 50lbs.
If you're passionate about sports and eager to help athletes succeed, we invite you to apply today and join our dedicated team at Swim and Tri!
Job Type: Full-time
Ability to Commute:
- Knoxville, TN 37919 (Required)
Pay: $16.00 - $20.00 per hour
Benefits:
Application Question(s):
Work Location: In person
