- Job Type: Officer of Administration
- Regular/Temporary: Regular
- Hours Per Week: 35
- Building: Lerner Hall
- Salary Range: $170,000-$185,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Senior Associate Director exercises leadership in all aspects of urgent care needs and crisis management for Counseling & Psychological Services. The incumbent oversees the drop-in clinics (i.e., Urgent Concerns hours) and rapid access to care for students in crisis or at high levels of distress, as well as for students of concern referred by campus partners or by staff in other departments of Columbia Health.
Serves as a core member of the Crisis Management Team; provides timely guidance to campus personnel regarding students who appear to be at risk or are highly disruptive; offers training and consultation to clinical staff in all aspects of crisis intervention; serves as a thought leader in effective and innovative approaches to the early identification of, and timely intervention with, students at risk; and participates in administrative evaluations, and threat assessments. Acts on behalf of the Director of CPS Clinical Services in the Director’s absence. This is an essential, onsite role. Visa sponsorship is not available for this role.
Responsibilities
Crisis Response & Urgent Care Leadership (35%)
- Serves as Team Captain for at least one shift of Urgent Concerns clinic. Appoints, trains, and supervises Team Captains for all other shifts
- Facilitates periodic meetings with Team Captains
- Ensures that staff adhere to policies and protocols consistent with the purpose of these spaces; periodically reviews, revises, and refines policies as needed
- Ensures appropriate, coordinated aftercare for students seen in Urgent Concerns
- Working with the AVP and Associate Director of Operations, monitors utilization to ensure appropriate levels of staffing during Urgent Concerns hours; adjusts as needed. Arranges for back-up coverage when needed due to staff absences.
- Works closely with Columbia Health Communications to evaluate and promote awareness and appropriate use of afterhours resources
Serves as a core member of the Crisis Management Team which also includes the Director of CPS Clinical Services, at least one Senior Psychologist, and the Senior Social Worker, each of whom, on a rotating basis, is:
- Available to consult with Team Captains and staff during Urgent Concerns hours of operation
- Back up both the CPS clinician on-call and the partner agencies to which 24/7 afterhours phone support is outsourced
In the absence of the Director of CPS Clinical Services, serves as the primary liaison to agencies to which afterhours coverage are outsourced, troubleshooting complaints or deviations from appropriate procedures, reviewing reports daily, and ensuring appropriate follow-up.
Direct Clinical Services (30%)
Provides psychological evaluations involving diagnostic assessment based on a review of the presenting problem(s) and of the patient’s developmental, social, psychological, academic/employment, and treatment history.
Clinical Training, Consultation, & Outreach (20%)
Orients and trains newly hired providers and Postdocs participating in Urgent Concerns Drop-in rotations with a focus on procedures, risk assessment, documentation expectations, and clinical dispositions.
Shares responsibility with the Associate Director for Outreach and Community Response in organizing and implementing gatekeeper training and other such programs designed to sharpen the skills of student-facing personnel in recognizing and responding to students in distress, de-escalating agitated students, and making appropriate referrals to CPS, Public Safety, and other campus offices.
Risk Management, Threat Assessment, & Quality Management (10%)
Under the direction of the Associate Vice President, working with the Director of CPS Clinical Services and the Associate Director for Outreach, helps coordinate and implement CPS response to campus-wide emergencies, with emphasis on postvention activities.
Other duties as assigned (5%)
Minimum Qualifications
Preferred Qualifications
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
