At St. Luke’s, Infusion Authorization Specialists are a pivotal role that involves extensive interaction with various internal and external stakeholders. These subject matter experts engage with insurance companies, third-party payers, prescription benefit management companies, governmental peer review organizations, and referring physicians’ offices. Position will be an authorization team member attached to home infusion, working alongside an experienced team. This is a remote position that will require 4 weeks training in Meridian, Idaho.
Shift details: Monday-Friday 7:30am-4pm
What you can expect from this role:
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obtaining insurance prior authorizations for episode-based infusion treatment referrals primarily administered in SLHS non-oncology infusion centers
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providing clear and effective communication to guide providers, patients, and insurance companies through the authorization process. This includes multitasking and communicating via Microsoft Teams, Outlook, and Epic
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working proficiently in various insurance portals to submit prior authorizations, perform benefits investigations, and follow up on submission statuses.
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other duties as assigned
Minimum Qualifications for this Role:
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Education: High School Diploma or Equivalent
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At least two (2) years of healthcare experience, specifically in one or more of the following areas: authorization, billing, registration, financial advocacy, or home infusion authorizations.
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Must live in Idaho, Arizona, Utah or Oregon
Preferred qualifications:
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EPIC experience
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authorization experience a plus, but not strictly required. Will train for the right candidate. Must be a dynamic learner.
