As a Studio Manager at Orangetheory Fitness, you will be responsible for providing leadership and daily direction to the sales and group training teams. In this position, you must must have a solid understanding of sales and operational process, as well as a commitment to excellent customer service and an interest in developing a high-energy culture for staff.
Studio Manager responsibilities include:
- Develop and implement a sales strategy, including, identifying promotional events, develop and monitor sales success metrics, developing budgets, and oversee sales staff.
- Assist in the hiring staff, including new staff training, and weekly scheduling.
- Build and maintain class size through scheduling optimization.
- Manage front desk systems operations, including member check-in process, telephone inquiries, and guest registrations, and customer care calls
- Provide and maintain the highest level of customer service
Requirements for the Position:
- Promotionally-oriented and have the ability to direct sales through company required outreach programs
- Proven sales experience (min 3 years)
- Excellent leadership and management skills
- Strong work ethic, integrity, and professional demeanor
- Solid verbal and written communication skills
- Ability to multi-task and manage client and staff concerns
- Strong social media experience
- Flexible to work day, evening and/or weekend hours as needed
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
- Professional development assistance
- Tuition reimbursement
Application Question(s):
- Have you ever taken an Orangetheory class before?
Experience:
- Management: 2 years (Preferred)
- Sales: 2 years (Preferred)
Work Location: In person
