Join a Team That Changes Smiles—and Lives
Are you someone who loves building relationships, helping people make important decisions, and creating exceptional customer experiences? Do you enjoy a role where no two days are the same and where your organization, communication, and people skills truly make a difference?
If so, we'd love to meet you.
We are a growing, patient-centered orthodontic practice looking for a Patient Experience & Treatment Coordinator to become a key member of our team. This is more than an administrative position—you'll be the trusted guide who helps patients begin their smile journey with confidence.
What You'll Do
- Welcome new patients and create an outstanding first impression
- Guide patients through their orthodontic treatment options
- Explain financial arrangements and payment plans with confidence and compassion
- Build lasting relationships with patients and families
- Follow up with prospective patients and help them move forward with treatment
- Coordinate appointments and maintain organized patient records
- Work closely with our orthodontist and clinical team to ensure a seamless patient experience
- Help grow the practice through exceptional service, referrals, and community engagement
- Contribute to monthly growth and patient satisfaction goals
We're Looking For Someone Who Is
- Friendly, confident, and naturally connects with people
- Organized and able to manage multiple priorities
- A great communicator, both in person and over the phone
- Comfortable discussing financial options and helping people make informed decisions
- Motivated by achieving goals and contributing to a growing business
- Detail-oriented with excellent follow-through
- Positive, professional, and eager to learn
Experience We Value
You do not need orthodontic experience. We provide training for the right person.
We'd especially love to hear from candidates with experience in:
- Medical or dental offices
- Cosmetic surgery or medical aesthetics
- Luxury retail
- Banking or financial services
- Hospitality or hotel management
- Automotive sales
- Real estate
- Insurance
- Customer success or account management
- Inside sales or consultative sales
- Recruiting
- Patient coordination or healthcare administration
If you've built relationships, guided customers through important decisions, managed multiple priorities, and delivered exceptional service, your experience is highly relevant.
What We Offer
- Competitive salary plus performance incentives
- Paid training and professional development
- Supportive and collaborative team environment
- Opportunities for career growth
- The chance to make a meaningful impact in patients' lives every day
Why Join Us?
Every smile starts with a conversation. As our Patient Experience & Treatment Coordinator, you'll be the person who helps patients feel comfortable, informed, and excited to begin a life-changing journey. If you enjoy helping people, building relationships, and contributing to a growing practice, we'd love to hear from you.
Pay: $25.35 - $30.53 per hour
Benefits:
Work Location: In person
