Customer Service & Sales Support Representative
We're looking for a motivated, detail-oriented Customer Service & Sales Support Representative to join our team in a fast-paced sign and large-format printing company.
This is a hands-on position for someone who enjoys helping customers, staying organized, and keeping things moving. You'll support the sales team, assist with daily operations, and gradually become more involved in sales as you learn our products and processes.
Core Responsibilities
- Reception (answer phones and greet customers)
- Cold calling and warm calling
- Follow up with leads and customers
- Assist the sales team
- Use and maintain CRM
- Shipping and receiving
- Organize digital files and paperwork
- Assist the owner with various administrative and business tasks
- Learn our products and become more involved in sales over time
Requirements
- Experience with cold calling and warm calling
- Experience using a CRM
- Fast learner
- Strong communication skills
- Strong attention to detail
- Organized and dependable
- Comfortable using computers and managing files
- Team player willing to help wherever needed
Bonus
- Experience in printing, signage, or a production environment
Ideal Candidate
- Lives nearby and has a reliable car
- Organized, dependable, and detail-driven
- Takes pride in follow-through and accuracy
- A real team player
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Work Location: In person
