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Case Manager/Supported Housing

Hamilton Madison House -
Corona, NY

Job Details

Full-time
$26.50 - $28.00 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance

Qualifications

Trauma-sensitive practices
Care documentation
Bachelor's degree
Clinical interprofessional collaboration
Multidisciplinary team collaboration for treatment planning
Documentation Handling

Full Job Description

Position Summary

Hamilton-Madison House’s Supported Housing program provides long-term housing options for individuals with Serious and Persistent Mental Illness (SPMI), enabling them to live independently within the community. The Case Manager supports tenants in maintaining stable housing, improving independent living skills, and accessing community-based resources. This role emphasizes recovery-oriented, trauma-informed care and adherence to OMH guidelines and standards.

Responsibilities

Provide ongoing case management services to a caseload of tenants in supportive housing
Conduct initial and ongoing assessments of tenant needs, strengths, and goals
Develop, implement, and regularly update individualized service plans in collaboration with tenants
Assist tenants in obtaining and maintaining benefits (e.g., SSI/SSD, SNAP)
Support linkage to mental health, medical, and substance use treatment providers
Conduct regular home visits to monitor housing stability, safety, and well-being
Provide crisis intervention and de-escalation as needed
Advocate on behalf of tenants with landlords, service providers, and community agencies
Maintain accurate, timely, and compliant documentation in accordance with OMH and agency standards
Participate in team meetings, case conferences, and supervision
Facilitate life skills training, including budgeting, and daily living skills
Promote community integration and social engagement

Minimum Qualifications

Bilingual proficiency in English and Korean preferred
Bachelor’s degree in Social Work, Counseling/ Psychology or related field required
At least 1 years of experience working with individuals with serious mental illness or in supportive housing
Knowledge of trauma-informed care principles
Familiarity with OMH regulations and supportive housing models preferred
Strong organizational, documentation, and communication skills
Ability to work both independently and as part of a multidisciplinary team

Pay Range: $26.50 to $28.00 per hour, commensurate with qualifications and experience

Hours: Monday to Friday, 9:00AM to 5:00PM, 37.5 hours per week

Benefits: We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays.

Hamilton-Madison House is an Equal Opportunity Employer

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