Responsibilities:
- Windows 10 and 11 Management
- Work with the helpdesk technician on hardware deployments and software upgrades
- Work in the IT department as the “second tier” on answering staff support tickets
- Windows management using group policy, Powershell, and Quest Kace SMA appliance
- Creating Images in MDT and deploying them with WDS
- Managing printers added to the Windows domain (hardware troubleshooting is managed by a 3rd party vendor)
- Windows Server and AD Domain Management
- Deploy and manage on-site Windows 2022/2025 Servers using Hyper-V
- Manage user and computer setup, configuration, and permissions in Active Directory
- Maintain the Active Directory domain using the following Windows Server tools: AD Users and Computers; Group Policy Management; Print Management; DHCP and DNS; Certificate Authority
- Create and Manage GPOs
- Veeam Backup and Replication setup and maintenance
- Vulnerability testing and mitigation.
- Work on various IT projects with the whole department
- Work with vendors on resolving problems with equipment and services
- Documentation of IT processes
- Microsoft 365 Suite
- Microsoft 365 email management
- Users, groups and permission in Azure/Entra
- Managing a small group of Windows PCs on the Intune Management platform
- Configure and test conditional access rules and user authentication
- Networking
- Assist Network Administrator with hardware upgrades, cable punch downs, network rack management, minor config changes over ssh, and vulnerability mitigation.
- Occasional VOIP phone setup and management
- Manage SNMP configuration for SIEM
Requirements:
- 2+ year experience with Microsoft Windows 11 and/or Windows Server
- Associates degree (or greater) or related IT certifications
- Windows Installation and Desktop PC assembly (plug PC into monitor and peripherals)
- Experience with the Office suite, word, excel, etc.
- Basic networking knowledge, IP subnets, DNS, DHCP, etc.
- Familiar with Active Directory
- Able to lift up to 50lbs; will be occasionally lifting equipment, including but not limited to, UPS batteries and servers
- Reliable transportation and ability to travel to other branches within the Dallas/Fort Worth area (and occasionally further) as needed
Preferred:
- 2+ years of Active Directory Experience
- 2+ years of Windows Server management experience
- Microsoft 365 management experience with Azure/Entra/Intune knowledge
- Bachelor’s degree or a several Microsoft Certs and Network+ or equivalent
- Experience with virtual machines
- Experience with entry level network management
- Splunk SIEM experience
- VOIP configuration and management experience
- DVR camera security systems experience
General Working Conditions:
While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 50 pounds. The work environment requires appropriate interaction with others. Will occasionally travel between business locations in the DFW area and rarely further.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Ability to Commute:
- Grapevine, TX 76051 (Required)
Ability to Relocate:
- Grapevine, TX 76051: Relocate before starting work (Required)
Work Location: In person
