We’re looking for an Administrative Coordinator who enjoys variety, takes pride in staying organized, and thrives in a competitive environment.
This is much more than a traditional administrative position. You’ll work closely with our leadership team, supporting a wide variety of operational, sales, marketing, customer success, accounting, and administrative initiatives. As you become familiar with our business, you’ll have opportunities to take ownership of new responsibilities and help shape how this role evolves.
We’re looking for someone who wants to become an integral part of our team for years to come.
Primary Responsibilities
Responsibilities may include:
· Manage calendars, appointments, and scheduling
· Coordinate meetings and assist with follow-up
· Communicate with customers, prospects, vendors, and business partners
· Assist leadership with day-to-day administrative needs
Sales & Marketing Support
· Help prepare presentations and meeting materials
· Coordinate sponsorships, conferences, and community events
· Maintain CRM records and assist with sales follow-up
· Assist with lead generation activities, social media posts, etc.
· Send customer review requests following positive customer feedback
Customer Success Support
· Prepare materials for Strategic Business Reviews
· Assist with follow-up on customer commitments
· Help coordinate executive engagement with key customers
· Reach out to customers and prospects regarding business milestones, awards, grants, and other noteworthy events
Human Resources & Operations
· Assist with employee benefits administration
· Support new hire onboarding and offboarding activities
· Coordinate with vendors and office service providers
· Assist with miscellaneous operational projects
Accounting Support
· Assist with customer invoicing through QuickBooks
· Help track key performance indicators (KPIs)
· Support miscellaneous accounting and administrative functions
Growth Opportunities
As you grow in the role, additional responsibilities may include:
· Procurement coordination
· Project management support
· Process improvement initiatives
· Additional accounting responsibilities
· Special projects that improve the efficiency and growth of American PCS
What We’re Looking For
The right person will demonstrate:
· Dependability and punctuality
· Exceptional attention to detail
· Strong organizational skills
· Excellent follow-up and communication
· The ability to manage multiple priorities simultaneously
· A positive, team-first attitude
· Professionalism and discretion
· A willingness to learn and grow
Preferred (but not required)
· Administrative support experience
· Experience using Microsoft Office and QuickBooks
· CRM experience
· Experience working in the IT industry or another professional services environment
We’re much more interested in finding someone with the right attitude, work ethic, and attention to detail than someone who checks every experience box.
Benefits
American PCS offers a competitive compensation and benefits package, including:
· Competitive pay
· Paid Time Off (PTO)
· Health insurance
· Dental insurance
· Vision insurance
· Opportunities for professional growth and advancement
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
