Dimensional Innovations Consulting, a sales and business consulting firm in the greater Dunwoody region, is seeking Customer Enrollment Representatives to join our Atlanta team. In this role, you’ll guide new customers through service enrollment, explain plan options, and ensure a smooth, positive experience for every client.
As a Customer Enrollment Representative, you will engage customers in person, receive structured training, and learn how to match each client with the right AT&T wireless or internet solution. This is an entry-level role designed for individuals looking to start a career in customer service, sales, or business support with opportunities for growth.
Responsibilities of the Customer Enrollment Representative
- Assist new customers with enrollment in AT&T services, including Business Fiber, wireless devices, and VoIP solutions.
- Explain plan features, pricing, and benefits clearly and confidently.
- Turn everyday interactions into positive customer experiences that encourage engagement and long-term satisfaction.
- Provide hands-on support during account setup and service activation when needed.
- Share success stories and service benefits to help customers make informed decisions.
- Maintain organized records of customer enrollments and follow-ups.
- Collaborate with the team to meet daily and weekly goals while delivering excellent service.
Qualifications of the Customer Enrollment Representative
- High school diploma or GED preferred.
- Customer service, retail, hospitality, or sales experience is a plus, but not required.
- Strong communication skills with the ability to explain services clearly.
- Dependable, approachable, and professional demeanor for in-person interactions.
- Organized and attentive to detail when managing customer information.
- Willingness to learn and grow through structured training and mentorship.
- Enthusiasm for helping customers get the most out of their services.
Launch your career with Dimensional Innovations Consulting as a Customer Enrollment Representative and build a foundation for future growth in sales and business development. Apply today!
Job Type: Full-time
Pay: $1,000.00 - $1,400.00 per week
Work Location: In person
