We are looking for a reliable and organized Front Desk Receptionist for a busy Family Law Firm. You’ll be responsible for, but not limited to answering/screening phone calls, responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, responding to client/staff emails, greeting guests and clients and beginning the intake paperwork, collecting payments, assisting with bi-weekly billing, assisting with collection calls, preparing new client files, ordering office equipment, troubleshooting, providing assistance with computer software or phone systems, etc. Applicants should be extremely thorough, possess excellent communication skills, and have experience. Previous Law Firm experience a plus. Send us your resume today to become part of the team!
THIS IS A FULL TIME, IN-PERSON POSITION.
Qualifications:
- Our ideal candidate troubleshoots to find the issue and apply possible solutions.
- Must be computer literate and have intermediate to advanced knowledge in Microsoft Word and Excel.
- Experience in Outlook and Microsoft Office. Experience with MyCase, LexisNexis or Clio a plus.
- Must be organized.
- Have clear and concise oral and written communication skills.
- Bilingual - able to speak and understand Spanish/English.
Responsibilities included but not limited to:
- Schedule clients for appointments.
- Manage all paperwork in the office and create a process for team members to follow to ensure efficiency
- Facilitate communication between our clients and team to ensure client satisfaction.
- Have a thorough understanding of all the administrative functions we currently have running the office such as: Filing, data entry, collections calls, and misc. admin tasks.
- Have to ability to work in a fast paced environment and multitask.
- Assist office manager as needed.
Interpersonal Skills:
- Focuses on conflict resolution.
- Listens to others and tries to understand even if you don't agree.
- Remains open to others' ideas and tries new things or reinforces what works.
- Uses reason even when dealing with emotional situations.
Ethics:
- Treats people with respect. Keeps commitments.
- Is on-time and reliable.
- Inspires the trust of others.
- Maintains confidentiality of sensitive information.
- Takes responsibility for own actions and maintains integrity!
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work overtime when necessary?
- When are you available to start?
Experience:
- Administrative: 1 year (Preferred)
Language:
- English & Spanish (Required)
Ability to Commute:
Work Location: In person
