Summary
The Care Coordination Supervisor is primarily responsible for ensuring adherence to high fidelity wraparound model of care coordination, ensuring children, youth and family centered, high quality Trauma Informed services, positive outcomes, and satisfactory business results for the program serving children and families of a variety of socioeconomic, racial, ethnic, and cultural backgrounds. The Supervisor will develop a thorough understanding of local communities, demonstrate skill at developing working relationships with community agencies, and can identify potential community supports for development to assist teams working with families as part of a Child and Family Team (CFT). The Supervisor ensures the children, youth and families have a voice and choice in all coordinated care and services provided. Receive both Intensive and Moderate Care Coordination Training (ICC/ MCC) and Certification for High Fidelity Wrap Around (HFWA) services. The Supervisor will develop and implement training plans for care coordinators in their program and advocate on behalf of children, youth and families/caregivers and within systems of care; with schools, community agencies, and other providers, focused on adherence to high fidelity wraparound principles and care. The Supervisor will be a positive leader and contributing member of a team, complete intensive training to learn agency philosophy, model of care, and receive supervision to ensure successful care coordination activities and ensure the best possible outcomes for children and youth and families/caregivers. All St. Vincent Family Services team members are part of teams that support each other and must effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
Supervisory Responsibilities
- Participate in CFT meetings as appropriate.
- Maintains fidelity expectations and participate in ongoing fidelity review and monitoring system focused on consistent application of system of care principles, adherence to ICC/MCC planning process and service components.
- Collaborate with all relevant systems and key participants within systems pertaining to children or youth and family/caregiver being served to ensure the highest quality of services are being provided with focus on ensuring family voice and choice.
- Monitors program budgets relating to the operation of the assigned programs.
- Makes recommendations on budgets and maintains a flexible approach to ensuring budget adherence.
- Ability to assess needs in crisis situations and inform response supported by policy and procedures for responding to risk situations.
- Maintains paperwork and documentation as required by all accrediting, regulatory bodies, and payors and attends trainings and meetings to acquire required skills and competencies.
- Respects confidential information and follows all applicable policies and procedures. Ensures operations meet quality and compliance standards.
- Consistently exhibits and models professionalism in language, dress, and manner and develops and maintains trusting relationships as a collaborative team member.
- Is courteous in all interactions with children, youth, families/caregivers, and colleagues, collaterals, and partners and handles difficult situations in a professional and respectful manner.
- Is quality-focused, timely and exhibits a solid work ethic.
- Meets for weekly supervision with the Program Director and provides feedback, observations, and statistics as appropriate.
- May perform program duties, including holding cases and providing Care Coordination services during absence of regular staff.
- Assist Program Director with community marketing efforts and sustaining essential relationships both internal and external to the Agency that foster program growth, as applicable.
- Performs other duties as assigned.
Education and/or Experience: Master’s Degree in Social Work, Counseling, Clinical Psychology, or related area of Human Services is required. Current Licensure in the State of Ohio (LSW, LPC or MFT) is required. Independent Licensure in the State of Ohio (LISW, LPCC or IMFT) is preferred. Minimum of two years’ experience working with children and families is required. Experience working in community-based services is preferred. Must have and maintain an acceptable driving record as required by the Agency’s auto insurance carrier. Valid Ohio driver’s license and current auto insurance is required.
Job Type: Full-time
Pay: $50,324.79 - $60,993.29 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
