Scheduling Coordinator
Alert Pest Control Company, Inc.
Daly City, CA
Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Join a Company That Has Protected the Bay Area Since 1986
Alert Pest Control Company is a family-owned and operated business proudly serving the San Francisco Bay Area for nearly 40 years. We believe in taking care of our customers, supporting our employees, and creating a positive workplace where hard work and teamwork are appreciated.
We're looking for an organized, dependable, and positive Scheduling Coordinator to become an important part of our office team. If you enjoy solving problems, staying organized, helping customers, and working in a fast-paced environment, we'd love to meet you.
What You'll Do
As our Scheduling Coordinator, you'll help keep our daily operations running smoothly by:
- Scheduling daily pest control service appointments
- Dispatching and coordinating service technicians throughout the day
- Monitoring technician routes and adjusting schedules as needed
- Speaking with customers by phone to schedule appointments and answer questions
- Processing incoming emails
- Performing data entry with accuracy
- Scanning, indexing, and organizing documents
- Working with Slack for team communication
- Using Freshservice ticketing software (training provided)
- Assisting with other office and administrative duties as needed
What We're Looking For
The ideal candidate is someone who:
- Has excellent organizational and time management skills
- Pays close attention to detail
- Enjoys working in a fast-paced office
- Can prioritize multiple tasks and changing schedules
- Works well independently and as part of a team
- Accepts coaching and feedback professionally
- Is dependable, punctual, and self-motivated
- Has strong communication and customer service skills
- Types accurately and efficiently
- Is comfortable learning new software and technology
Qualifications
- Previous office or administrative experience preferred
- Basic computer proficiency required
- Microsoft Word
- Excel
- Outlook
- Experience with Google Workspace is a plus
- Experience with Slack is preferred
- Experience with Freshservice is a plus (training available)
- High school diploma or equivalent required
- Bilingual (English/Spanish) is a plus
- Familiarity with the San Francisco Bay Area and San Mateo County is helpful for scheduling routes. If you're comfortable using Google Maps, we'll teach you the rest.
Why Work With Us?
- Stable, family-owned company serving the Bay Area since 1986
- Full-time, year-round employment
- Friendly and supportive team environment
- Paid training
- Opportunity for growth and advancement
- Make a meaningful impact on our daily operations
Schedule
Monday-Friday
8:00 AM - 5:00 PM
How to Apply
Please submit your resume through Indeed. Qualified applicants will be contacted to schedule an interview.
We look forward to meeting you!
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Retirement plan
Experience:
- Office: 3 years (Required)
Work Location: In person
