about wagamama
from bowl to soul isn’t just how we serve food—it’s how we show up for our people
at wagamama, every dish we make and every shift we work is guided by one belief: we can always be better today than we were yesterday. that’s kaizen in our heart
we’re a place where your work has purpose, your voice matters, and your growth is taken seriously. where bold ideas are welcomed, effort is noticed, and learning never stops. you won’t just clock in—you’ll build skills, confidence, and a career alongside people who care deeply about what they do and who they do it with
if you’re looking for more than a job—if you want to be part of something that feeds your future as much as it feeds our guests—this is your sign
from bowl to soul, start your journey with wagamama and apply now
about this role
as a host, you’re the first impression of wagamama — the warm welcome, the calm in the rush, and the connector who sets the tone for the entire guest experience. you’ll greet guests with energy and intention, manage the flow of the restaurant. hosts are essential to smooth service and strong teamwork, helping both guests and teammates have an experience worth returning for.
what you’ll do
welcome guests with warmth, confidence, and genuine hospitality
create a memorable first impression while managing seating + waitlists
communicate wait times clearly + proactively to guests
support smooth service by coordinating with servers, managers, and kitchen teams
fill take out orders for walk ins + online guests with accuracy + care
work alongside teammates to complete side work
skills + qualifications
prior hospitality or customer service experience preferred
OpenTable experience preferred (but not required — we’ll teach you!)
strong communication and phone etiquette
positive attitude, team first mindset and willingness to jump in where needed
availability to work evenings, weekends, and holidays
physical requirements
benefits
free family meal during shifts
dining discounts for you, your friends, and your family
medical, dental, vision, accident, and life insurance for full time team members
ongoing growth opportunities and a path for career progression
