Holden Rehabilitation and Skilled Nursing Center is seeking a friendly and dependable part-time Receptionist to join our team. This position offers 14 hours per week, working Monday & Wednesday 4:00pm - 7:00pm and every other Saturday and Sunday from 9:30 AM to 6:00 PM.
As the first point of contact for our facility, the Receptionist plays a key role in creating a welcoming and supportive environment for residents, families, and visitors.
We are proud to be part of Oriol Health Care, a family-owned organization with over 60 years of experience providing high-quality healthcare services throughout Central Massachusetts. Our team is dedicated to compassionate care, professionalism, and community-focused service.
Pay Rate: $16.00 - $19.12/hr (depending on experience)
Responsibilities:
- Answer and appropriately route incoming phone calls
- Greet and assist visitors in a courteous and professional manner
- Deliver flowers and small packages to residents
- Maintain communication logs for Monday staff
- Document maintenance issues observed during the shift
- Record and report incidents or any unusual visitor activity
- Notify the nursing supervisor of urgent concerns
- Conduct facility rounds, including verification of staff name tags
- Monitor for residents who may be wandering near exits
- Transport wheelchairs and walkers for discharged residents to the dirty utility room
- Provide directions and general assistance to residents’ families
- Assist with meal service by passing trays during breakfast and lunch
- Check in with residents admitted during the week
- Notify housekeeping of rooms needing attention and ensure new residents’ clothing is labeled
- Assist residents with completing menu selections
- Review visitor guidelines, pet policy, and provide instruction on the use of phone and television systems
Qualifications:
- Strong written and verbal communication skills
- Experience using Microsoft Office Suite
- Maintaining a professional appearance and demeanor
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
