Reporting to the Testing Coordinator, the Testing Specialist performs administrative and proctoring duties to assist in the daily operations of the Student Disability Services (SDS) Testing Center. The specialist manages the administration of exams, supervises and assigns tasks for testing proctors, and supports communications with faculty, students, and staff.
Required Qualifications
- Education: This position requires a high school diploma or GED
- Experience: Two (2) years of work experience. Bachelor's degree may substitute for experience.
Knowledge, Skills, Abilities: Proficient computer skills; Ability to manage people and priorities effectively and efficiently; Knowledge of document conversion software; Ability to communicate effectively and professionally with constituents; Ability to develop and present training materials about test proctoring and assistive technology; Ability to stay abreast of current and emerging trends and information in testing and document conversion; Ability to maintain and present accurate records, reports, and statistical data; Ability to research, propose, and implement new technologies and procedures; Ability to maintain confidentiality in compliance with FERPA; Basic understanding of civil rights laws such as the Americans with Disabilities Act, Sections 504 & 508 of the Rehabilitation Act, and other applicable laws.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications
- Education: Bachelor’s degree
- Experience: One (1) year experience in the testing industry, higher education, technology, or related field; Previous experience in a National College Testing Association (NCTA) certified testing center.
Knowledge, Skills, Abilities: Knowledge of ADA and provision of disability-related accommodations; Advanced computer software skills; Skilled communicator; Knowledge of prescribed standards and guidelines in test administration; Proven ability to effectively manage multiple priorities and thrive in high-pressure environments
Work Location
Knoxville, TN; Onsite
Work Schedule
This position requires one or two evening shifts per week and occasional weekend work. Staff must be able to work extended hours during final exam periods and be available for potential overtime as needed.
Compensation and Benefits
- UT market range: MR04
- Anticipated hiring range: Commensurate with education and experience
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Application Instructions
For full consideration, applicants must electronically submit a resume and three references' names, addresses, and phone numbers. All materials for the position should be submitted through the University of Tennessee Human Resources application system.
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