International Sales & Logistics Assistant - Davie, FL
$29/hr, M-F, 8:30 AM - 5:00 PM
Key Responsibilities:
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Provide shipping support for all international customers.
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Advise the sales department of all orders ready to ship and follow up for instructions if applicable.
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Prepare sales orders, invoices, packing slips, and bills of lading, including international documents such as Certificates of Origin.
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Coordinate with Freight Forwarders and company warehouse to prepare air and ocean (reefer containers) shipments for customers.
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Obtain analytical reports (COA) from the laboratory for customers, if requested.
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Obtain quotes from freight forwarders to find the most cost-efficient shipping methods.
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Prepare a daily shipping log including shipment date, customer, sales order number, invoice total, freight forwarder used, and product number.
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Coordinate with the Accounting Department to prepare Letter of Credit documents.
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Arrange inbound and outbound courier shipments (DHL, FedEx, UPS).
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Maintain accurate records for each order (invoices, packing slips, analytical reports, and bills of lading) and input them into the closed order file.
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Provide feedback to management regarding shipments.
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Request freight forwarder quotations.
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Support the preparation and shipping of materials, promotional items, and gifts for trade shows and customers.
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Index scanned orders in Imaging.
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Revise data entry of orders, invoicing, packing lists, and shipping using Visual software for assigned in-house customers.
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Resolve discrepancies in receiving/shipping documentation for assigned in-house customers.
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Provide support to Operations regarding revisions of packaging specifications for assigned in-house customers.
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Work with the Warehouse team to maintain records of back orders and inventory for selected in-house customers.
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Support the preparation of samples in collaboration with Operations and Graphic Design Departments.
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Assist Sales and Customer Services as needed.
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Perform other duties as assigned by the immediate supervisor.
Qualifications:
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High School diploma required; Associate’s or Bachelor’s degree preferred.
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1 - 3 years of relevant experience.
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Bilingual (English and Spanish) preferred.
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Experience with shipping documentation.
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Excellent customer service skills.
