Front Desk Agent – Part-Time Weekend Morning Shift
Four Points by Sheraton Mall of America Minneapolis Airport
We are seeking an experienced and dependable Part-Time Front Desk Agent to join our team. This position is specifically for weekend morning shifts and is ideal for someone with previous Marriott hotel experience who enjoys providing excellent guest service.
Position Details
- Part-Time
- Weekend availability required
- Morning shift only
- Must be dependable and punctual
Qualifications
- Previous Marriott hotel experience strongly preferred
- Must be familiar with Marriott brand standards and procedures
- Experience with Lightspeed PMS is highly preferred
- Previous hotel front desk experience required
- Strong guest service and communication skills
- Ability to handle guest check-ins, check-outs, reservations, and billing accurately
- Comfortable resolving guest concerns professionally and efficiently
- Ability to multitask in a fast-paced hotel environment
- Must be reliable and able to work independently
Responsibilities
- Provide friendly and professional service to all guests
- Complete guest check-ins and check-outs
- Process payments and maintain accurate guest folios
- Assist with reservations and guest requests
- Answer incoming phone calls and provide hotel information
- Follow Marriott brand standards and hotel procedures
- Respond to guest concerns and assist with service recovery when necessary
- Communicate effectively with housekeeping, maintenance, and management
- Maintain a clean and professional front desk and lobby area
We are looking for someone who can step into the role with a strong understanding of hotel front desk operations. Candidates with a Marriott background and Lightspeed PMS experience will receive priority consideration.
Apply today to join the team at Four Points by Sheraton Mall of America Minneapolis Airport!
Pay: From $18.50 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
