Do you have an eye for interior design? Would you enjoy collaborating with homeowners, helping bring their dream home builds and renovations come to life, working with them to choose the perfect stone for their kitchens, bathrooms, fireplaces, and interior stone projects?
Freshwater Stone is looking for a creative and dynamic Design and Sales Coordinator to join our growing team.
You’ll be the friendly face of our well-established brand, meeting in person with prospective clients at our showroom to assess their needs, goals, and project requirements. From there, you’ll find the best product recommendations, create a proposal, and work to see the project to completion.
If you love all things HGTV, have an affinity for beautiful architecture and stone and are a great communicator, we'd love to meet you!
Key Responsibilities
- Develop and maintain positive and productive business and customer relationships as a face of our well-established brand
- Follow up with all prospects, anticipating the needs of our customer
- Plan and execute in-person appointments at our showroom with prospective clients with a focus on appointment preparedness (knowledge of client needs and goals, project specifics, anticipated products of interest)
- Answer all mainline phone calls and redirect as necessary
- Demonstrate a complete familiarity with the Freshwater product and service offerings in order to craft proposals and make recommendations to clients in real time
- Meet retail client walk-ins, assess their requests and engage the appropriate department
- Coordinate sales efforts with team members and other departments to ensure success
- Remain educated on current design trends in the industry
- Ensure merchandise displays/drawers are maintained within the showroom
- Contribute and support the marketing efforts of the company
- Continuously improve through feedback
- Perform other duties and responsibilities as assigned
Skills
- Exceptional interpersonal skills; able to positively interact with many different types of clients in-person, on the phone, and by email
- Experience working with Architects and Interior Designers on projects of all sizes and budgets a plus
- Strong attention to detail, high level of organization and initiative
- Passion for sales and closing skills
- Strong project management skills
- Ability to develop and maintain strong working relationships with internal and external parties
- Professional demeanor
- Pronounced analytical and follow up skills
- Experience as a sales representative in a design-related field a plus
- Ability to thrive in a fast-paced, high-energy environment
Minimum Requirements
- Education: High School diploma or GED; College Degree is a plus (preferably Marketing, Interior Design / Home Fashion, Retail Sales)
- Experience: 0-3 years’ relevant experience in the retail showroom environment or customer service role providing excellent customer service
- Systems: Microsoft Office, Photoshop & AutoCAD or equivalent is a plus though not required (must be willing to learn)
- Physical Requirements:Showroom position requires some lifting of samples, up to 40 pounds
Compensation
We provide a superlative pay and benefits package. This is a hourly position with the opportunity to earn about $5k - $10k per year in commission based on sales performance.
About Freshwater Stone
Freshwater Stone has over 40 years of stone construction experience and strives to be the first choice for those who recognize the value of exceptional craftsmanship. Our work has been installed throughout the United States and abroad.
We are experiencing tremendous growth while maintaining our reputation for quality products and excellent service. We are looking for a team player who thrives in a fast-paced environment while maintaining a high standard of customer service. As a growing company, our employees take on a variety of job responsibilities and must be able to multi-task effectively.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Profit sharing
Application Question(s):
- What prior experience do you have in design, sales, or customer service (professional or otherwise) that makes you the ideal candidate for this position?
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
