Highly motivated individuals with expertise in effective and efficient banquet operations that exude a passion for the hospitality industry. Cultivate an exceptional guest experience. Follow all LTD and Brand Standards for proper event execution. The Banquet Server and Bartender Associate is responsible for the set-up, as well as food and beverage service for all banquet functions.
- Ensure that room has proper set-up for the function.
- Collect proper glassware, ice, napkins, china, and flatware as required. Check for cleanliness and polish as needed. Tables are set up in proper place, napkins are folded, sugar, salt, and pepper shakers are to be placed in appropriate spots on the table.
- Check BEO to ensure all set-up and service requirements have been met.
- Set-up side stations in scheduled rooms.
- Serve the banquet functions as per the standards set for the Banquet Department.
- Once service has been completed, all tables are cleared, and the room stripped down to the tabletop. i.e., tablecloth, china, glasses etc.
- As soon as the meal is finished, the service area must be cleaned and ensure that all supplies are put in their proper places. Also ensure that any equipment used is clean and stored in its proper place.
- Maintain and clean all service areas used darting event.
- Floors are always kept free of debris.
- Clean and polish (as needed) all equipment used as well as banquet chairs.
- Maintain and clean all refrigeration units used during and after service.
- Follow up with Banquet Manager and or Banquet Captain for clean-up instruction.
- Must have good guest relations and serve as a good example to other staff within the hotel in regard to dress, punctuality, good manners, personal cleanliness and morale. To be assertive, decisive, a team-oriented player, and the picture of professionalism. Good planning and organizational skills are necessary. Ability to work well under pressure and deal with difficult people and/or situations.
- Clean bars, work areas, and tables.
- Take beverage orders from serving staff or directly from patrons.
- Mix and pour drinks as well as take food orders.
- Clean glasses, utensils, and bar equipment.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons.
- Collect money for drinks served.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Other and all duties, projects, and tasks assigned by employee’s manager, supervisor or other managers in charge at the hotel.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
- Has a sincere desire to exceed guest expectations
- Ability to work well under pressure.
- Flexibility in their scheduling
- Strong knowledge of banquet operations
- Excellent time management skills
- Ability to be on their feet for several hours at a time.
- Ability to lift and carry 25 pounds.
- Ability to move tables and chairs.
- Ability to lift and bend.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable assets and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits:
- Medical, Dental, Vision & 401 (k) with company match
- Voluntary Short Term
- Life & Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities and Much More!
Please visit www.ltdhospitality.com for more information.
- Communicate effectively with guests and co-workers in order to accurately receive and convey information.
- Excellent attention to detail
- Must be able to stand for extended periods of time.
- Meet attendance requirements with dependability and consistency.
- Must be able to work weekends and holidays.
- Other and all duties, projects, and tasks as assigned.
- Comply with Standard Operating Procedures and daily responsibilities.
