We are a busy and growing orthopedic and hand surgery practice dedicated to providing exceptional patient care. We are looking for a professional and friendly Front Office Receptionist to join our team and be the first point of contact for our patients.
Responsibilities:
- Greet and check in patients with professionalism and a positive attitude
- Answer and route phone calls, take messages, and provide information as needed
- Verify patient information, insurance, and collect co-pays
- Schedule and confirm appointments
- Maintain patient records and ensure accuracy in the electronic medical system
- Assist with daily office operations and administrative support as needed
- Provide excellent customer service and maintain a welcoming environment
Qualifications:
- Previous experience in a medical office or front desk role preferred
- Strong communication and customer service skills
- Professional, reliable, and detail-oriented
- Ability to multitask and work in a fast-paced environment
- Proficiency with computers and scheduling systems (experience with EMR/EHR preferred)
- Bilingual (English/Spanish)
Benefits:
- Competitive pay
- Paid time off and holidays
- Supportive team environment
Schedule:
- Monday to Friday, standard business hours
Job Type: Full-time
Work Location: In person
