Safe Harbor is looking for a Residential Support Advocate that oversees the shelter facility in a manner that is consistent with Safe Harbor's mission, vision, policies, and procedures. This position provides basic services to domestic violence survivors and sexual assault victims and maintains the safety of the facility.
Residential Support Advocates (RSAs) are the frontlines of the services we offer, answering hotline calls and attending to emergency shelter clients’ immediate needs. They work in the weeds, providing direct, hands-on support to survivors in moments of crisis, while ensuring the safety and smooth operation of the shelter.
This role is a great opportunity for someone looking to enter the social work field and get their feet wet, gaining meaningful, real-world experience in crisis response, advocacy, and trauma-informed care.
This is a position working the Grave Shift (Monday To Thursday from 10 p.m. to 8 a.m.).
Summary of Descriptions and Responsibilities:
- Support 24-hour hotline, responding to callers in crisis by providing information and resources and assessing eligibility for shelter services.
- Assist with intake procedures including but not limited to advocacy, development of an on-going assessment safety plan, and coordinate supportive services as needed.
- Create a safe and welcoming environment for residents by greeting clients, responding to client request(s) for assistance or supplies needed from the office/storage areas, and ensuring clients are provided a high quality of emotional support.
- Assure safety and well-being of clients in accordance with shelter procedures and resident responsibilities.
- Provide crisis intervention and conflict de-escalation and resolution to ensure physical and emotional safety of clients, staff, and volunteers.
- Conduct shelter resident checks which include checking door locks, windows, and blinds. Ensure residents have completed chores and the facility is clean and orderly.
- Conduct security checks, which include setting alarms and monitoring security cameras.
- Maintain and review required documentation for survivor files and communication logs.
- Maintain confidentiality of any identifying or individual information of clients in all aspects of the position.
- Ensure 24/7 coverage. Advocate will be on time for their scheduled shift and complete their entire shift without leaving the premises.
- RSAs are required to cover shifts during holidays.
- Assist with special projects and tasks as assigned.
Preferred Qualifications:
- Must pass a background check (BCI).
- Valid driver’s license.
Desired Qualifications:
- You are an effective communicator with the ability to resolve conflict, problem solve, and crisis management.
- You are able to relate positively to those who are diverse in age, ethnicity, socioeconomic levels, beliefs, and lifestyles.
- You have a passion for Safe Harbor and our mission.
- You are able to respond empathetically to victims of crime to reduce levels of trauma and provide support during crisis intervention.
- You can build and maintain professional collaborative relationships within the community.
- Proficiency in Microsoft Office and/or Google Suite.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance policy (up to $100,000 at no cost to employee).
- Paid holidays, paid sick, and paid vacation.
- Short-term disability insurance
- Simple IRA.
- Comprehensive Employee Assistance Program (EAP).
- Employee recognition, bonuses, and other incentives may be available.
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities may change to meet organizational and funding needs.
About Us:
Safe Harbor Crisis Center is a nonprofit organization providing emergency shelter, housing support, advocacy, and prevention services to survivors of domestic violence and sexual assault. We also provide education, awareness, and resources to our community.
Founded through grassroots efforts, Safe Harbor has grown to meet the evolving needs of survivors and the broader community. Our services are grounded in trauma-informed, survivor-centered, and strengths-based practices, recognizing each individual as the expert in their own experience.
Our Pillars:
- Everyone has the right to a safe, self-determined life free from violence.
- Interpersonal violence impacts individuals, families, and communities across all identities.
- Services are inclusive and accessible regardless of race, ethnicity, gender identity, sexual orientation, religion, ability, or socioeconomic status.
- Violence has intergenerational impacts requiring intervention, prevention, and education
- Domestic and sexual violence are rooted in power and control.
Safe Harbor Crisis Center strives to create a community where violence and abuse are not tolerated. Our prevention and intervention services can help empower each individual to reduce violence in Davis County.
Equal Employment Opportunity Statement: Safe Harbor is an equal opportunity organization and will not allow discrimination based upon age, ethnicity, ancestry, gender, national origin, disability, race, size, religion, sexual orientation, socioeconomic background, or any other status prohibited by applicable law.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Shift availability:
- Overnight Shift (Required)
Ability to Relocate:
- Layton, UT 84041: Relocate before starting work (Required)
Work Location: In person
