JOB Under direct supervision of the Emergency Communications Supervisor(s), the Emergency Communications Officer responds to emergency and non-emergency calls and dispatches needed services. Directs calls to appropriate Fire Department and Police Department emergency services. Must be available to work any shift, holidays and/or weekends.
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Work is performed in an emergency communications environment.
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May be exposed irate and hostile individuals, emergency situations, and a high stress environment.
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May be exposed to extended period of sitting, viewing monitors and/or talking on the telephone or radio.
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Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
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Crouching – bending body forward by bending leg, spine.
Fingering – picking, pinching, typing, working with fingers rather than hand.
Hearing 1 – perceiving sounds at normal speaking levels, receive information.
Hearing 2 – receive detailed information, make discrimination in sound.
Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
Reaching – extending hands or arms in any direction.
Repetitive Motion – substantial movements of wrists, hands, fingers.
Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
Talking 1- expressing ideas by spoken word.
Talking 2 – shouting to be heard above ambient noise.
Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading.
