Job Description | Patient Care Coordinator
Are you friendly, energetic, and passionate about helping people? We’re looking for a Patient Care Coordinator to join our growing team at our private optometry practice. We’re seeking a dynamic, efficient, and personable individual who takes pride in creating exceptional patient experiences and providing excellent care.
Responsibilities
- Work collaboratively with team members to support a positive, efficient office environment
- Create pleasant, professional experiences for every patient
- Provide phone reception and scheduling support
- Interpret and explain insurance benefits
- Order contact lenses
- Assist with other patient care and administrative responsibilities as needed
Skills & Qualifications
- Ability to contribute to and exemplify a friendly yet professional environment
- Strong verbal and written communication skills
- Sound judgment, problem-solving, and decision-making skills
- Strong organizational and time-management skills
- Excellent interpersonal skills
- Analytical and critical-thinking skills
- Exceptional attention to detail
About Our Practice
Our practice is growing, and we’re excited to add another member to our team. You’ll be joining a welcoming, collaborative team that genuinely enjoys working together and is committed to providing an exceptional patient experience.
Our goal is to provide the best possible patient experience while delivering quality eye care and eyewear. We value integrity, friendliness, accountability, positivity, and a commitment to our patients. We are proud of our 5-star reviews and the positive, supportive culture we’ve built within our office.
This position offers no weekend hours and opportunities to learn and gain experience in multiple aspects of optometry. Previous experience is a plus, but it is not required—we’re happy to train the right person.
Benefits
- Competitive compensation
- Paid vacation, sick leave, and holidays
- Employer-matching retirement plan
- Profit sharing
- Wellness reimbursement plan
- Attire stipend
- Employer-sponsored advanced training, certifications, and continuing education
Office Hours
Monday–Thursday: 9:00 a.m.–5:00 p.m.
Friday: 10:00 a.m.–3:00 p.m.
Pay: $16.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Retirement plan
- Uniform allowance
- Wellness program
Experience:
- Customer service: 1 year (Required)
Language:
Work Location: In person
