Your Journey to Excellence Begins HERE!
Join our exceptional team at Action Property Management, the leading community management company, as a full-time Bell Person for our luxury high rise residential community, Millennium Tower, located in San Francisco. At Millennium Tower, we foster a culture of excellence, where your skills and talents are nurtured and celebrated. We value hard work and dedication and reward top performers with competitive pay plus substantial performance bonuses ranging from $7,000 to $20,000.
Schedule: 5 Days Per Week; 6:00 AM- 2:30 PM, 10:45 AM - 7:15PM and 2:00 PM- 10:30 PM; Weekends Required
Compensation: $21.00- $25.00 Per Hour (Depending on Experience)+ Covered Benefits + Holiday Bonus + Annual Bonus ranging anywhere from $7,000 to $20,000
*Schedule is not guaranteed and is subject to change based on operational needs*
Why Choose Us:
- Culture of Excellence: At Millennium Tower, you're not just a team member; you're a part of our culture of delivering unparalleled service. For nearly two decades, our service protocol has set the standard for luxury residential living, becoming the benchmark for the industry.
- Benefits: We value your well-being. Enjoy 100% employer-paid health benefits for yourself and your family, paid vacation, holiday pay, paid sick hours, and a 401(k) plan with company match.
- Career Growth: We offer opportunities for career development and advancement. Your journey here is one of limitless potential and growth.
- Employee Perks: We provide uniforms and dry-cleaning service, employee appreciation events and employee discounts through LifeMart.
What You’ll Do:
The responsibilities focus on deliveries to units such as luggage, packages, groceries, messages, etc. Additionally, the Bell Person will walk the property, they are to assist in picking up and/or cleaning any loose debris or trash that they may find and alert the Concierges of any condition demanding attention, ie., Maintenance Requests. The Bell Person will also cover the breaks of the Concierge and Door Host.
Essential Duties & Responsibilities:
- Ensure that everyone is greeted with the utmost expression of gracious hospitality
- Ensure the timely delivery of luggages, packages, groceries, etc.
- Always be available to partner with Concierges and Door Hosts
- Remain in assigned post position, maintaining correct stance. Serve as the first point of contact for residents and guests entering the lobby or calling the association
- Maintain clear passage of the car drop off area and sidewalks into the building
- Secure taxicabs for Residents and Guests
- Support Valet in assisting Residents and Guests into and out of their vehicles
- Assist Residents and Guests with the loading and unloading of packages and luggage into and out of their vehicles
- Assure safety and security of all luggage and packages
- Maintain a professional appearance and demeanor at all times
- Communicate politely and clearly, both in person and over the phone
- Possess a working knowledge of the Association's rules, policies, and procedures
- Be familiar with the Association's amenities and surroundings to assist residents and guests effectively
Customer Service:
- Provide exceptional customer service to all residents and guests
- Address inquiries and concerns promptly and efficiently
- Assist residents and guests with information about the Association's amenities and services
Teamwork:
- Work closely with other team members to ensure smooth operations
- Be flexible and ready to assist with tasks not strictly related to the job description when necessary
Qualifications / Requirements:
- Must be over 18 years of age and successfully pass a criminal background check and drug screening.
- 2+ years of prior experience in a hotel or residential building preferred.
- Demonstrated experience in service and hospitality.
- Strong interpersonal skills and verbal communication skills.
- Dependable, punctual and able to work independently with minimal supervision.
- Availability to work flexible hours, including weekends, and holiday as required.
- Ability to lift and transport packages, luggage, and other belongings safety.
- Ability to stand for extended periods and perform light physical tasks.
- Exposure to varying weather conditions depending on the building layout and entrances.
- Capable of lifting up to 50 pounds as needed.
Elevate your career in luxury hospitality with us at Millennium Tower, San Francisco. Be part of our exceptional culture, enjoy outstanding benefits, and unlock your full potential. Join us and experience a truly exclusive lifestyle in a world-class setting. Your journey to excellence begins here.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- Are you available to work Monday- Sunday between 6:00 AM- 2:30 PM, 10:45 AM - 7:15PM and 2:00 PM- 10:30 PM ? (Note: You will only work 5 days per week)
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Required)
- Hospitality: 1 year (Preferred)
Ability to Commute:
- San Francisco, CA 94105 (Required)
Work Location: In person
