Handyman / Preventative Maintenance Technician
Hilton Garden Inn Chesapeake/Suffolk
Suffolk, VA 23435
Job Type: Full-time
Pay: Starting at $15-16/hour, based on experience
Schedule: Primarily daytime; weekends and holidays may be required based on business needs
About the Position
Hilton Garden Inn Chesapeake/Suffolk is looking for a reliable, hands-on Handyman / Preventative Maintenance Technician to join our hotel team.
This position is responsible for keeping our 135-room hotel, guest rooms, public areas, back-of-house areas, and equipment safe, functional, clean, and in good working condition.
We are looking for someone who doesn't wait for something to become a major problem. The right candidate will be able to identify maintenance issues, perform preventative maintenance, complete repairs, and communicate problems before they affect our guests.
This is a hands-on position that requires someone who is comfortable working independently, troubleshooting problems, using basic tools, and moving throughout the property during the shift.
What You'll DoGuest Room Maintenance
- Perform routine inspections and preventative maintenance in guest rooms.
- Repair or replace damaged or worn items when appropriate.
- Troubleshoot basic HVAC and thermostat issues.
- Replace filters and perform routine HVAC maintenance.
- Address issues with doors, hinges, locks, hardware, and cabinetry.
- Repair or replace damaged TV cabinet doors and other room furnishings.
- Repair or replace curtains, shades, blinds, and related hardware.
- Address issues with ADA room shades and other accessibility-related equipment.
- Repair or replace refrigerator components when appropriate.
- Address plumbing issues such as tub stoppers, drains, faucets, toilets, and other basic fixtures.
- Identify leaks, water damage, stains, mold concerns, or other potential property issues and escalate appropriately.
- Make sure rooms are properly maintained before being returned to service.
- Complete preventative maintenance on rooms according to the hotel's PM schedule.
Public Area & Building Maintenance
- Inspect guest floors, hallways, stairwells, lobby, meeting spaces, restaurant areas, pool areas, and other public spaces.
- Repair minor drywall, paint, trim, flooring, and wall damage.
- Replace light bulbs, fixtures, batteries, and other basic components.
- Maintain doors, closers, hinges, handles, and other hardware.
- Address furniture and fixture repairs.
- Assist with maintaining the hotel's exterior areas.
- Identify trip hazards, damaged surfaces, leaks, lighting issues, and other safety concerns.
- Keep mechanical and maintenance areas organized and clean.
Preventative Maintenance
- Perform scheduled PM inspections throughout the hotel.
- Identify problems before they become guest complaints or major repairs.
- Maintain records of completed preventative maintenance.
- Follow up on outstanding maintenance issues.
- Monitor recurring problems and communicate them to management.
- Assist with room and property inspections.
- Help maintain the hotel's maintenance logs and inventory of parts and supplies.
- Keep tools and maintenance equipment properly organized.
General Maintenance Support
- Assist with furniture and equipment movement.
- Assemble, install, repair, and adjust hotel fixtures and equipment.
- Assist with deliveries and moving equipment when needed.
- Assist other departments with maintenance-related needs.
- Work with outside contractors and vendors when directed by management.
- Respond to maintenance requests from the Front Desk, Housekeeping, Food & Beverage, and management.
- Support hotel projects, renovations, and capital improvements as needed.
We Are Looking For Someone Who
- Has hands-on maintenance, handyman, facilities, construction, hotel maintenance, or building maintenance experience.
- Can troubleshoot problems instead of simply reporting them.
- Has experience using common hand and power tools.
- Understands basic plumbing, electrical, carpentry, drywall, painting, and general building maintenance.
- Can perform preventative maintenance.
- Is comfortable working in guest rooms and public areas.
- Has strong attention to detail.
- Can work independently without constant supervision.
- Is dependable and takes ownership of assigned work.
- Can prioritize multiple maintenance requests.
- Understands the importance of completing work correctly the first time.
- Has good communication skills.
- Can interact professionally with hotel guests and employees.
- Is comfortable working in a fast-paced hotel environment.
- Can safely lift, carry, push, and move equipment and materials.
- Is willing to work weekends and holidays when business needs require it.
Physical Requirements
This position is physically active and requires the ability to:
- Stand and walk for extended periods.
- Bend, kneel, reach, climb, and work in confined areas.
- Lift and carry up to 60 pounds.
- Push and pull carts and equipment.
- Use hand and power tools safely.
- Work on ladders when necessary and permitted.
- Work in hot, cold, wet, and outdoor environments.
- Move furniture and equipment as needed.
- Perform repetitive physical tasks throughout the workday.
Reasonable accommodations may be considered for qualified individuals with disabilities.
Preferred Experience
The following experience is preferred but not necessarily required:
- Hotel maintenance
- Apartment/building maintenance
- Facilities maintenance
- HVAC
- Plumbing
- Electrical
- Carpentry
- Drywall repair
- Painting
- Preventative maintenance
- Construction
- Property maintenance
- Commercial maintenance
- Appliance repair
- Pool equipment
- Hospitality maintenance
A strong handyman with good troubleshooting skills and a willingness to learn hotel-specific systems may be considered even without previous hotel experience.
What Success Looks Like
A successful Handyman / Preventative Maintenance Technician will:
See it → Fix it → Document it → Prevent it from happening again.
We want someone who notices the loose door before a guest complains about it, sees the damaged curtain before it becomes a room inspection failure, catches the leaking fixture before it damages the floor, and identifies an HVAC issue before the guest calls the Front Desk.
This position is an important part of maintaining our guest experience, property condition, safety, and Hilton brand standards.
Attendance & Reliability
Reliable attendance and punctuality are essential.
The hotel operates 24 hours a day, 7 days a week, and maintenance issues do not always occur during convenient hours. Employees must be dependable, arrive on time, communicate appropriately regarding absences or delays, and be willing to assist with weekend and holiday coverage when required.
Why Join Hilton Garden Inn Chesapeake/Suffolk?
- Work at an established 135-room Hilton Garden Inn.
- Opportunity to develop your maintenance and facilities skills.
- Work alongside an experienced hotel management team.
- Variety of work — no two maintenance days are exactly alike.
- Opportunity to gain experience with hotel systems, preventative maintenance, guest-room maintenance, and property operations.
- Potential for additional responsibilities and advancement for the right person.
Apply Today
If you're the type of person who likes fixing things, takes pride in your work, notices problems before other people do, and doesn't need to be chased to get the job done, we'd like to hear from you.
Apply through Indeed and tell us about your maintenance, handyman, construction, facilities, or building-maintenance experience.
Hilton Garden Inn Chesapeake/Suffolk
5921 Harbour View Blvd
Suffolk, VA 23435
Benefits:
- Employee discount
- Opportunities for advancement
- Professional development assistance
Application Question(s):
- How many years of hands-on maintenance, handyman, facilities, construction, or building maintenance experience do you have?
- Which areas are you most experienced in?
Plumbing
Electrical
HVAC
Carpentry
Drywall
Painting
Appliance repair
General maintenance
- Are you comfortable using hand and power tools?
- Can you safely lift and carry up to 60 pounds?
- Are you comfortable working on ladders and performing work above shoulder height?
- Are you available to work weekends and holidays when required?
- Are you comfortable working in guest rooms while guests are present?
- Are you comfortable responding to maintenance requests from Front Desk and management?
- Do you have reliable transportation to Suffolk, VA 23435?
- Are you currently employed, and if so, would this position replace your current employment or supplement it?
- What is the most complicated maintenance problem you have personally diagnosed and repaired?
- What is your experience performing preventative maintenance?
- Are you comfortable with a starting wage of $16.00/hour, depending on experience?
- If selected, how soon can you start?
- Have you ever pleaded guilty, entered a plea of nolo contendere (no contest), or been convicted of a crime, other than a minor traffic offense?
Work Location: In person
Pay: From $15.00 per hour
Work Location: In person
