Job Summary
We are looking for a friendly and organized Host to welcome guests and ensure they have a positive experience from the moment they arrive. As the first point of contact, you will manage reservations, coordinate seating, and provide excellent guest services to create a warm and inviting atmosphere. The ideal candidate is personable, efficient, and has a passion for hospitality, ready to help guests feel comfortable and valued throughout their visit.
Responsibilities
- Greet guests promptly with a friendly attitude and assist with check-in procedures.
- Manage restaurant reservations using table management systems to optimize seating arrangements.
- Coordinate with the service team to ensure timely seating and smooth flow of guests.
- Answer phone calls professionally, handle reservation inquiries, and provide accurate information about wait times or availability.
- Maintain organized seating charts and waitlists to enhance operational efficiency.
- Support guest relations by addressing questions, special requests, or concerns courteously.
- Uphold food safety standards and ensure cleanliness in the host station area.
Requirements
- Strong communication skills, including phone etiquette and clear verbal interaction.
- Familiarity with restaurant reservation management and table management systems.
- Basic math skills for handling reservations, waitlist calculations, and POS (Point of Sale) system operations.
- Excellent organizational skills to manage multiple tables and guest needs simultaneously.
- Ability to work efficiently in a fast-paced environment while maintaining professionalism.
Join our team as a Host where your welcoming attitude will help create memorable dining experiences for every guest!
Pay: From $16.00 per hour
Benefits:
Work Location: In person
