Announcement Number
2027-008
Posting Date
Friday, July 24, 2026
Status
Part-Time, Non-Exempt
Location
Hughes Main Library, 25 Heritage Green Place, Greenville, South Carolina
Schedule
WK 1: Wed. & Thurs. 5:00p-9:00p; and Sat. 9:00a-6:00p
WK 2: Sun. 2:00p-6:00p; and Wed. & Thurs. 5:00p-9:00p
Salary
$19.93 per hour. Position works 12-16 hours per week.
Available
August 2026
Application Deadline
Friday, July 31st, 2026
Function
Under general supervision, this position:
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Provides reference service and other assistance to Library patrons using a wide variety of print and online resources.
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May direct, assign, and coordinate duties of part-time staff and/or volunteers to ensure efficient operation of the unit.
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Follows library policies and procedures, and provides efficient service and assistance.
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Provides service in person, by telephone, and/or through electronic communications.
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Embodies the Library System’s code of service by creating an atmosphere where customers and coworkers feel invited, informed, impressed, and inspired.
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Performs work in accord with the Library System’s vision and mission, using good judgment in the application of policies and established procedures.
Required:
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Bachelor’s degree from an accredited college or university
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Two years of experience working with the public in a customer service position
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Experience using Microsoft Office software programs, various Internet browsers and email.
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Other combinations of experience, education and training that meet the minimum requirements may be substituted as long as the applicant has completed:
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a minimum of 60 college credit hours through an accredited college university, or
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the Library Support Staff Certification through the American Library Association
Preferred:
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Experience working in a library or formal learning environment
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Experience providing research assistance related to genealogy, local information, and the history of Greenville County and of South Carolina. (South Carolina Room)
Must have the ability to:
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concentrate for long periods of time
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speak clearly and distinctly
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hear and/or comprehend verbal communication
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see and interpret all job-related materials
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operate library equipment as assigned
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lift up to 25 pounds and push book carts weighing over 100 pounds
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sit for long periods of time
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stand for long periods of time
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walk, bend and stoop
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reach, grasp and use hands to touch, handle, or feel
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tolerate low levels of dust and mold associated with working around paper files, books, and other library materials
These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or a logical assignment to the position. Essential job functions designated with (E).
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Provides general research assistance using print and online resources. Assists patrons in locating and using library materials. (E)
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Provides instruction and assistance in the use of computers, printers, microfilm equipment, and photocopiers. (E)
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Instructs library users in the effective use of the library system catalog, the Internet, computer software, and online databases. (E)
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Performs searches of online databases. (E)
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Assists in maintenance of the reference collection and library databases through such activities as processing, updating, preserving, and filing reference materials. (E)
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Checks arrangement of materials on shelves to assure they are in proper order. (E)
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Prepares, processes, and/or transmits bibliographies, correspondence, acquisition requests , interlibrary loan requests , timesheets, reports, etc. (E)
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Acts as a Team Leader, i.e. serves as the responsible party for the operation of one or more sections of the unit nights, weekends, or as designated (full-time employees only). (E)
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May assist in training and development of staff and volunteers as needed.
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Communicates and enforces the Library Code of Conduct and other policies, procedures, and rules to patrons. (E)
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Assists in various aspects of programming and outreach for adults, including planning, organizing, preparing materials, presenting, and/or providing instruction.
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Follows safe work methods to prevent injury. (E)
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Attends meetings, training programs, workshops, etc. as requested by supervisor. (E)
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Participates in community events on behalf of the Library upon request.
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Maintains regular and reliable attendance and remains compliant with the Library System’s Attendance Guidelines. (E)
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Performs other duties as assigned.
South Carolina Room
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Provides specialized research assistance related to genealogy, local information, and the history of Greenville County and of South Carolina. (E)
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Indexes newspaper articles and other materials on the computer. (E)
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Retrieves library materials as requested. (E)
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Cleans and dusts library equipment, materials, and shelving; assists in keeping the library clean and neat. (E)
(Testing of computer skills may be part of the interview process for this position.)
Knowledge:
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Knowledge of basic computer, mouse and keyboard use.
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Knowledge of Windows operating system, MS Office, various Internet browsers and email.
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Knowledge of business English, spelling and arithmetic.
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Preferred: Knowledge of genealogy, local information, and the history of Greenville County and of South Carolina. (South Carolina Room)
Skills/Abilities:
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Ability to analyze administrative problems and suggest practical solutions.
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Ability to create and work in a team environment and establish and maintain effective working relationships with Library staff and the general public.
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Ability to work under frequently stressful conditions and meet required deadlines.
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Ability to be detail-oriented and recognize and correct errors.
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Ability to learn and enforce the Library’s policies, procedures and regulations.
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Ability to deal with difficult individuals with tact and diplomacy.
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Ability to operate and care for computers and their peripherals, e.g. RFID pads, barcode readers, printers, etc.
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Ability to learn the Library’s integrated system software that manages Library processes.
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Ability to effectively use and demonstrate to customers the use of computer equipment, Windows operating system, MS Office, various Internet browsers, email and the Library’s website; including the online catalog and databases.
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Ability to learn and demonstrate the use of current mobile device technology to assist customers in downloading and/or accessing the Library’s online digital materials such as eBooks.
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Ability to communicate concepts, general information, and task-oriented information in oral, written, and electronic forms.
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Ability to maintain confidentiality and use good judgment and discretion in carrying out duties and responsibilities.
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Ability to learn emerging technologies and moderately complex computer applications.
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Effective reference interview skills.
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Preferred: Touch typing skills.
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Preferred: Bilingual – English/Spanish skills.
Characteristics:
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Enjoys interacting with people and possesses a strong commitment to providing an exemplary customer experience.
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Works calmly and effectively in stressful situations.
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Follows established procedures and instructions received from supervisor.
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Possesses strong leadership and organizational skills.
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Works well in a team environment.
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Values technology as a tool, staying on top of technology trends.
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Recognizes change as an ongoing opportunity for growth.
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Performs routine tasks efficiently and without difficulty.
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Uses good judgment and discretion in carrying out duties and responsibilities.
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Is receptive to feedback, willing to learn, and embraces continuous improvement.
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Takes ownership of work, does what is needed without being asked, and follows through until task is resolved.
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Arrives on time, works hours as scheduled and maintains a good attendance record.
Greenville County Library System may change assigned work location and schedule of any position depending upon the needs of the system.
