After three decades in New York City’s hospitality scene, Luogo marked Anthony Scotto's first solo venture and his first restaurant in Music City. Located in The Gulch and named after the Italian word for “the place,” Luogo offers upscale, authentic Italian food featuring Anthony’s signature northern Mediterranean flair and five-star service.
Position Summary
Servers are responsible for positive, memorable, and hospitable interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring our guests have exceptional dining experiences. At all times, servers & bartenders are expected to be attentive to our guests' needs, making them feel welcome, comfortable, valued and relaxed.
Ideal team members are passionate about food and service and thoroughly enjoy creating excellent experiences for our guests. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Server in a bustling, fast-paced, upscale restaurant setting. Luogo service staff will work with a tight-knit team in a family-owned & fast paced environment, where input and ideas are appreciated and celebrated!
Position Summary
Support Staff (Food Runners, Drink Runners, & Bussers) are the backbone and support structure to our FOH & service operations. Support teams will work closely with servers, bartenders, and kitchen expeditors to provide world-class teamwork & assistance throughout service periods. At all times, Support Staff are expected to be attentive to our guests' needs, making them feel welcome, comfortable, valued and relaxed. Additionally, this position requires some experience being a bar-back and, or bar related duties.
This is a great job if you're interested in getting your foot into Serving, Bartending, & beyond!
Responsibilities:
- Prepare room for dining by setting tables and service stations, condiments, napkins, service plates and utensils
- Adhering to sanitation, safety and alcohol beverage control policies
- Stocking side stands and expediters stations before, during, and throughout the shift
- Stay updated on current menu choices, specialties and menu adjustments
- Actively running drinks from the bar and food from the kitchen as necessary
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Contribute to team effort by accomplishing related results as needed
- Perform basic cleaning tasks as needed or directed by Management
- Fill in for absent staff as needed
- Assist with Private Events as needed
- Adhere to grooming and appearance standards consistently
- Promptly address guest service issues and refer guests to management as necessary
Qualifications:
- Previous restaurant experience preferred, though not required - Service Assistant is an excellent first step into the Restaurant Industry for those looking to grow their careers
- Excellent oral communication skills required
- Positive interpersonal skills required
Server top skills & proficiencies:
- Knowledge of Food Service Regulations
- Lifting
- Verbal and Written Communication
- Flexibility
- Basic Math
- Customer Service
- Resolve Conflict
- Teamwork
- Persistence
- Energy Level
- Professionalism
- Punctual
Pay: $18.00 - $30.00 per hour
Work Location: In person
