Job Type: Part-Time / Opportunity to transition to full-time based on performance and business needs.
Location: Remote (Latin America Preferred)
We are actively seeking candidates located in Latin America who are available to work during U.S. business hours.
About the Role
We are seeking a highly organized and detail-oriented professional to support both bookkeeping and administrative operations while providing inside sales and customer support. This role is ideal for someone who enjoys working across multiple functions, has strong communication skills, and can manage financial and customer-related processes in a remote environment.
Key Responsibilities
Administrative & Bookkeeping Support
- Process Accounts Payable (AP) and Accounts Receivable (AR)
- Create and send invoices
- Record and reconcile financial transactions
- Support payroll-related activities
- Prepare financial reports and summaries
- Maintain accurate accounting records in QuickBooks
- Organize and maintain digital files and documentation
- Coordinate with vendors and assist with contract administration
- Support general administrative and operational tasks
Inside Sales & Customer Support
- Respond to customer inquiries via phone and email
- Prepare and follow up on customer quotes
- Schedule meetings and coordinate customer communications
- Maintain CRM and customer records
- Track orders, renewals, and customer requests
- Coordinate with vendors and internal teams
- Support account managers with sales opportunities
- Deliver exceptional customer service and account support
Qualifications
Required:
- Minimum 2 years of bookkeeping, accounting support, or financial administration experience
- Experience using QuickBooks
- Experience with invoicing, Accounts Payable (AP), Accounts Receivable (AR), and bank reconciliations
- Minimum 2 years of customer service, account support, or inside sales experience
- Professional written and verbal English communication skills
- Strong organizational and time-management skills
- Ability to work independently in a remote environment
Preferred:
- Payroll support experience
- Experience with CRM or ERP systems
- Odoo, Salesforce, HubSpot, ConnectWise, or NetSuite experience
- Experience supporting sales teams
- Basic understanding of IT products, licensing, hardware, or technology services
What Success Looks Like
Within the first 60 days, you will be comfortable navigating company systems and processes, independently handling customer inquiries, preparing quotes, coordinating orders, maintaining accurate financial records, and becoming a trusted resource for both customers and the internal team.
Pay: $12,000.00 - $18,000.00 per year
Work Location: Remote