Overview
Join our dynamic team as an Automotive Title Office Assistant, where you will play a vital role in ensuring the smooth processing of vehicle titles, registrations, and related documentation. This energetic position offers an exciting opportunity to work in a fast-paced environment, supporting dealership operations and delivering exceptional customer service. Your organizational skills and attention to detail will help streamline title management processes, contributing to the overall efficiency of our automotive sales and service teams. If you thrive in a lively setting and possess strong communication abilities, this role is perfect for you!
Duties
- Assist with the preparation, review, and submission of vehicle titles, registrations, and related paperwork in compliance with state and federal regulations
- Manage inventory control for title documents and ensure accurate record keeping
- Provide excellent customer service by answering inquiries related to titles, registrations, and sales processes via phone or in person
- Support dealership sales teams with administrative tasks including processing sales paperwork and maintaining accurate records of transactions
- Coordinate with external agencies such as DMV offices to facilitate title transfers and registrations efficiently
- Maintain organized filing systems for all title and registration documents, ensuring easy retrieval and confidentiality
- Communicate effectively with customers, sales staff, and management to ensure seamless operations during outbound sales activities and retail transactions
Qualifications
- Proven experience in automotive dealership operations, retail sales, or administrative roles within the automotive industry
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus
- Familiarity with inventory management, retail math, cash handling, and retail sales procedures
- Previous experience with dealership title processing or automotive repair industry is highly desirable
- Exceptional phone etiquette and customer service skills to handle inquiries professionally
- Ability to work independently as well as part of a team in a lively environment
- High school diploma or equivalent; additional certifications related to automotive or administrative work are advantageous
This vibrant role offers a chance to develop your career within the automotive industry while providing valuable support to our dealership’s success. We are committed to fostering an inclusive environment where your skills can flourish!
Pay: $20.00 - $35.00 per hour
Benefits:
- 401(k)
- Opportunities for advancement
Work Location: In person
