Description:
This position is part-time, averaging 25-30 hours per week, with the potential for full-time in the future.
General Responsibility: The Shipping & Quality Control Coordinator is responsible for preparing and shipping Surgere RFID tags and hardware according to purchase order specifications.
Shipping & QC Coordinator Job Duties:
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Prepare and ship tags, hardware and other items per client purchase orders
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Ensure quality and accuracy of printed tags meets or exceed customer or Surgere specifications through visual and system verification.
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Count & Re-Roll tags
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Complete customs documentation for international shipping
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Deliver tag orders to FedEx or UPS drop-off location when needed
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Generate client communication as needed for shipment tracking or customs
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Keep work area and print room clean and organized
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Assist Operations team with other projects as needed
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Make 100% of Surgere customers “Raving Fans”
Requirements:
Knowledge, Skills and Abilities:
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Demonstrated excellent attention to detail and organizational skills required
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Demonstrated excellent verbal, written and interpersonal communication skills are required
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Demonstrated ability learning and navigating multiple technology systems
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Demonstrated ability to work as part of a team
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Must be self-motivated and able to adapt to a rapidly changing environment
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Excellent customer service skills are required
Core Competencies
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Values. Demonstrates in word and action Surgere’s core values of caring, trust, sense of urgency, responsibility, passion and persistent discovery, in all matters at all times.
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Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support Surgere’s work.
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Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.
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Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
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Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
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Emotional Maturity. Demonstrates effective interpersonal skills.
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Self-Development. Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.
