Location: Remote, United States
Job Type: Part-time, Independent Contractor
Hours: Approximately 15–20 hours per month
Compensation: $2,500 per month
About the Role
We are seeking a reliable and professional U.S.-based representative to support client onboarding, account coordination, and ongoing business operations.
You will help welcome new clients, guide them through onboarding, coordinate required information, answer routine questions, and serve as a professional point of contact between clients, management, and selected service providers.
The role also includes maintaining authorized representative access on approved business and financial-service platforms.
Responsibilities
- Welcome new clients and guide them through onboarding
- Explain required information, timelines, and next steps
- Respond to routine client questions and follow up on outstanding items
- Maintain accurate onboarding notes and client-status updates
- Coordinate between clients, management, and external service providers
- Serve as an authorized point of contact on approved platforms
- Complete required representative onboarding through secure provider portals
- Assist with routine platform requests and account administration
Requirements
- Currently residing in the United States
- Strong written and verbal communication skills
- Professional, dependable, organized, and responsive
- Comfortable working with clients and online business platforms
- Able to handle confidential information responsibly
- Available during U.S. business hours when reasonably required
- Client service, onboarding, account management, SaaS, fintech, or administrative experience is preferred
Platform Access and Representative Verification
As part of the role, the selected candidate may be appointed as an authorized representative on approved payment and business platforms.
Certain platforms require authorized representatives to complete a standard personal verification process before access is approved. Verification is completed directly through the platform’s secure portal or its designated identity-verification service after the candidate has been formally selected and engaged.
Schedule
This is a flexible remote role requiring approximately 15–20 hours per month. Most responsibilities involve client onboarding, follow-ups, account coordination, and routine platform administration.
How to Apply
Please submit your resume and a short introduction describing your client-service or onboarding experience, current U.S. state of residence, and general availability.
Pay: $100.00 - $125.00 per hour
Work Location: Remote
