This position creates and manages a positive and productive environment for the transportation department at J&L. Maintaining communication between company dispatcher and drivers to maintain profitability from all logistical aspects.
Duties and responsibilities
- Be punctual when arriving to work and returning from breaks or lunch
- Successfully motivate and be respectful to drivers
- Manage operations in our corporate dispatch office
- Provide excellent customer service by answering the phone, emails, texts and entering orders into the system. Following them to dispatch and invoicing the orders.
- Time tracking & planning for drivers to ensure excellent customer service and management of driver’s time
- Ordering and submitting local permits
- Review and complete driver’s daily paperwork for billing
- Complete all billing by monthly deadline
- Calculate and compete quotes for customers
- Scheduling and dispatch in ITS software
- Load searching and planning for the OTR Drivers
- Work in a steady & safe pace
- Any other duties assigned by Owner
Education and Experience
High school diploma or GED is required
Strong logistical background
Minimum of 5 years of experience in Customer Service, Dispatch and Logistics
Skills, Abilities and Knowledge
- Positive Attitude
- Good computer skills and knowledge with Microsoft, excel and Trailwind software
- Lift up to 25 pounds up to 30% of the time
- Excellent multitasking skills
- Handle pressure well
- Read and understand the English language
- Able to successfully follow verbal and written instructions
- A good team player
- Excellent attention to detail
- Pro-active thinking skills
Working conditions
Working conditions at J&L Contracting, LLC may include normal office conditions, enduring hot weather, standing for extended periods of time on concrete flooring, and lifting objects to waist height and overhead. Sitting for up to 8 hours and standing and walking for up to 4 hours.
Physical requirements
Lift and carry up to 25 pounds up to 30% of the time. When needed wear PPE, maintain a steady pace which may require lifting objects above and/or below the waist.
Seeing: Must able to see to read and follow instructions
Hearing: Must be able to hear to effectively communicate with clients, vendors, and coworkers
Sitting: Must be able to sit for long periods of time
Standing/Walking: Must be able to move about worksite
Climbing/Stooping/Kneeling: Must be able to stoop or kneel to pick up products or materials
Lifting/Pulling/Pushing: Must be able to lift and carry up to 25 pounds
Employee will be required to demonstrate continued knowledge of this position’s current regulations and requirements. All employees are required to follow safety standards and wear all personal protective equipment in designated areas.
Employee must meet the requirements of the full job description as stated throughout the duration of employment with J&L Contracting, LLC
Condition of Employment
Successful candidate may need to submit to random and/or DOT drug testing throughout employment and successfully pass a background check.
J&L Contracting is an equal employment opportunity employer. The company adheres to a policy of making employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, citizenship, age or disability. J&L Contracting assures you that your opportunity for employment with this company depends solely on your qualifications.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dispatching: 5 years (Required)
Ability to Commute:
- Valley Park, MO 63088 (Required)
Ability to Relocate:
- Valley Park, MO 63088: Relocate before starting work (Required)
Work Location: In person
