JOB
Great opportunity for competitive salary, excellent benefits and PERA retirement! The Village of Ruidoso is a Drug Free Workplace.
The Telecommunication Officers (TCO) answers emergency (911) and non-emergency calls, takes information from callers, and enters information into Computer Aided Dispatch (CAD) database, and dispatches necessary police, fire, and emergency medical employees using two-way radio. This position answers and reports to the Dispatch Supervisor and Support Services Lieutenant of the Ruidoso Police Department with regards to chain of command. EXAMPLE OF DUTIES The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
-
Questions callers to determine their locations, and the nature of their problems to determine type of response needed.
-
Determines response requirements and relative priorities of situations, and dispatch units in accordance with established procedures
-
Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification
-
Maintain, operate, and control multiple computers and programs including E911, NCIC and NMLETS.
-
Monitoring of CCTV cameras throughout the Police Department and jail area
SUPPLEMENTAL INFORMATION
- Works a rotating shift schedule from Days, Swings, Graves which have a fairly irregular schedule, long hours, weekends, and holidays.
-
Ability to perform duties under stress and adapt to extended/irregular work schedules as established by management.
-
Routinely work extended periods without a break.
