Operations Assistant
Location: Ellensburg, WA
Employment Type: Full-Time
About Us
We are a fifth-generation, family-owned hay export company based in Ellensburg, Washington. For generations, we have built our reputation on quality products, strong customer relationships, and a commitment to agriculture. We are seeking a dependable and customer-focused Operations Assistant to join our team.
Position Summary
As the Operations Assistant, you will serve as the first point of contact for truck drivers, customers, vendors, and visitors. This position plays a vital role in daily operations by accurately weighing inbound and outbound trucks, maintaining records, answering phones, and providing exceptional customer service. The ideal candidate is organized, detail-oriented, professional, and comfortable working in a fast-paced agricultural environment.
Key Responsibilities
- Welcome and assist customers, truck drivers, vendors, and visitors in a professional and friendly manner.
- Weigh inbound and outbound trucks using the facility scale system.
- Accurately record weights and transaction information.
- Prepare and process scale tickets and related documentation.
- Enter data into company software and maintain accurate records.
- Answer and direct incoming phone calls.
- Coordinate with operations staff regarding incoming and outgoing loads.
- Assist with general office and administrative duties as needed.
- Maintain a clean, organized, and professional office environment.
- Follow company policies and safety procedures.
Qualifications
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Excellent attention to detail and accuracy.
- Basic computer proficiency, including data entry and Microsoft Office applications.
- Ability to multitask and remain organized in a busy environment.
- Dependable attendance and strong work ethic.
- Previous office, administrative, agricultural, trucking, logistics, or scale house experience is preferred but not required.
What We're Looking For
- Friendly and professional demeanor.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Someone who takes pride in being the welcoming face and voice of our company.
Why Join Our Team?
- Become part of a respected fifth-generation family business with deep roots in Central Washington agriculture.
- Work in a stable and growing hay export operation.
- Enjoy a supportive, team-oriented work environment.
- Play an important role in the daily success of the company and the experience of our customers.
Compensation: Competitive pay based on experience. $23-$28/hr.
To Apply: Please submit your resume and a brief introduction outlining your experience and interest in the position to [email protected]
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
