Overview
For 25 years, Source Support Services has empowered technology manufacturers to deliver world‑class service experiences by bringing discipline, orchestration, and accountability to complex service environments. With a global network of specialized professionals and a scalable service platform, we help our partners innovate and grow as we pursue our vision to orchestrate the world of work, at scale. We serve organizations whose reputations are defined by uptime, compliance, repeatability, reliability and customer trust.
Source Techworks field service professionals enjoy various work opportunities to support mission-critical, cutting-edge systems for original equipment manufacturers (OEMs) and their recognizable end-users across the Enterprise IT, Data Center Infrastructure, Medical Technology, and Industrial Automation industries. Many of our clients have recurring needs for installation deployment, preventive maintenance, and break/fix repair events.
THIS IS A CONTRACT OPPORTUNITY that includes paid training to support our customer’s specific product type within medical, hospital, and clinical environments. Assignments are expected to run from mid-June through the end of the year. As part of working in healthcare facilities, selected candidates will need to complete standard credentialing requirements prior to deployment, which may include providing proof of certain vaccinations and other compliance documentation, as required by the customer.
Independent (1099) career support
Our team is dedicated to your success every step of the way. We encourage you to take your independent field service career into your own hands and grow your skills using Source Academy – our comprehensive training and development program – which allows you to expand and nurture your technical knowledge while gaining any number of original equipment manufacturer (OEM) authorized certifications. After training, you will collaborate with our on-demand Source Techworks support team to achieve optimal levels of service that our global community has come to depend on.
Education & Experience
Min. 3 years of experience or equivalent in laboratory or clinical environments OR Associate’s/Technical degree in a STEM field (e.g. Biotechnology, Chemistry, Engineering, Computer Science) OR a BMET/CBET/CABT certificate from an accredited organization
Proven electromechanical dexterity, skills, and aptitude, as well as networking skills and troubleshooting
Experience providing end-user/clinician education regarding use of equipment
Professional appearance and demeanor with excellent communication skills
Able to work independently to complete assignments per instructions and standard accepted practices, while under pressure to meet strict deadlines and provide exemplary customer service
Physical Requirements
Travel: 90%
Must complete and pass a background check
Must be willing to complete healthcare environment credentialing requirements (CREDENTIALING IS A MANDATORY STEP WHICH REQUIRES PROOF OF CERTAIN VACCINATIONS. THIS IS NON-NEGOTIABLE.)
Ability to work in confined areas for extended periods of time
Willingness to commit to PPE use when required
Willingness to work with others – including communication through email, phone, and/or SMS text messages
Ability to lift and carry up to 50 lbs.
Pay: From $60.00 per hour
Benefits:
Application Question(s):
- Do you understand that this is a CONTRACT OPPORTUNITY that is expected to last until the end of the year?
Work Location: In person
