The HVAC Warehouse Manager is responsible for overseeing the daily operations of the warehouse, ensuring technicians and installers have the materials, equipment, and tools they need to serve our customers efficiently. This position plays a critical role in inventory accuracy, organization, purchasing, vendor relationships, and maintaining a clean, safe, and productive warehouse environment.
Knowledge of ServiceTitan is a strong plus, as this position works closely with inventory management, purchase orders, job materials, and technician support.
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Maintain accurate inventory levels for HVAC equipment, parts, materials, and supplies.
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Receive, inspect, and verify all incoming deliveries for accuracy and damage.
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Stock shelves and organize inventory in a clean, logical, and efficient manner.
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Prepare equipment and materials for daily service calls and installation jobs.
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Stage complete install packages for upcoming jobs.
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Order inventory and replenish stock as needed.
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Maintain strong working relationships with vendors and suppliers.
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Coordinate equipment returns, warranty parts, and manufacturer credits.
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Track and maintain company tools and warehouse assets.
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Perform routine inventory counts and assist with full physical inventories.
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Ensure all technicians return unused parts, cores, and warranty items.
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Maintain cleanliness and safety throughout the warehouse.
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Assist with loading and unloading company vehicles.
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Keep accurate documentation of inventory movement.
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Support field technicians with emergency parts and equipment requests.
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Monitor inventory costs and help reduce waste and unnecessary spending.
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Work closely with the office, Service Manager, and Install Manager to ensure smooth daily operations.
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HVAC industry experience preferred.
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Previous warehouse or inventory management experience.
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Knowledge of ServiceTitan is a plus.
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Strong organizational and time management skills.
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Ability to prioritize multiple tasks in a fast-paced environment.
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Basic computer skills including Microsoft Office.
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Ability to operate forklifts or pallet jacks (or willingness to be trained).
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Valid driver's license with a clean driving record.
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Ability to lift up to 75 pounds.
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Strong communication and teamwork skills.
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Self-motivated with excellent attention to detail.
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Inventory control
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Purchasing
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Vendor management
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Equipment staging
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Problem-solving
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Multitasking
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Leadership
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Accountability
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Customer-focused mindset
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Frequently lift, carry, push, and pull up to 75 pounds.
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Stand, bend, climb, and walk for extended periods.
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Work in warehouse environments with varying temperatures.
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Safely operate warehouse equipment and company vehicles.
A successful Warehouse Manager will:
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Maintain accurate inventory with minimal shortages.
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Ensure technicians leave every morning fully prepared.
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Keep the warehouse clean, organized, and professional.
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Reduce lost or obsolete inventory.
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Build strong vendor relationships.
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Support the entire team with a positive, solutions-focused attitude.
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Help create an efficient operation that delivers exceptional customer service.
At Cutting Edge Total Comfort, we believe our people are our greatest asset. We are committed to integrity, teamwork, professionalism, and exceeding customer expectations every day. We invest in our employees, encourage personal growth, and take pride in building a workplace where everyone contributes to our success.
Karen, I also have an idea that would fit perfectly with your handbook. Instead of a basic job description, I can create "The Cutting Edge Warehouse Manager Success Guide." It would include:
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Daily Opening Checklist
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Daily Closing Checklist
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Weekly Warehouse Responsibilities
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Monthly Inventory Responsibilities
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Seasonal Preparation Checklists
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KPIs (Inventory Accuracy, Truck Readiness, Order Accuracy, Warehouse Cleanliness, etc.)
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Performance Expectations
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Signature Acknowledgement Page
It would match the polished style of the handbook we've been building and give your Warehouse Manager a clear roadmap for success from day one. I think it would become one of the strongest sections in the entire manual.
